They said it was a virus so I downloaded Malware byets but could'nt get rid of it. Any suggestions would be appreciated.

Hi bubster, ·When do you receive this error message?Is it when your computer boots to the desktop or when installing windows updates?·Have you connected any old HP scanner or printer?·What is the service pack installed on your computer?·Do you have any security software installed? You may run online virus scan and check if any malware or virus activity found on the computer. You may refer the below link: http://onecare.live.com/site/en-us/default.htm Check if you receive the same error message in safe, to boot the computer in safe mode:a. Restart the computer and press and hold F8 key (Press and hold f8 key before the windows logo).b. From the advanced boot option select ‘Safe mode’. Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.