Hello ! I get this msg. during surfing internet & randomly during restart. I have done reformat & my XP is original. It hangs my net surfing. Pls. help as I always need to do work on computer 7 this error always comes up. After format first I installed my original XP & then original Anti-Virus of Kaspersky. I saw this website but I dont want to damage the system so pls. do tell is this helpful ? - http://www.instant-registry-fixes.org/fix-generic-host-process-for-win32-services-error-messages/ Awaiting your early response ! Thanks --- abhi4991

Back to square one: Back-up any personal data (none of which should be considered 100% trustworthy at this point) then format the HDD & do a clean install of Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this! HOW TO do a clean install of WinXP: See http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in http://support.microsoft.com/kb/978307 After the clean install, you will have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a local network (i.e., other computers) and before using a flash drive or SDCard that isn't brand-new or hasn't been freshly formatted: 4 steps to help protect your new computer before you go online http://www.microsoft.com/security/pypc.aspx Other helpful references include: HOW TO get a computer running WinXP Gold (no Service Packs) fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b Tip: After getting the computer fully-patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029 NB: Any Norton or McAfee free-trial that came preinstalled on the computer when you bought it will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the free-trial and download/run the appropriate removal tool before installing any updates, Windows Service Packs or IE upgrades and before installing your new anti-virus application (which will require WinXP SP3 to be installed). Norton Removal Tool ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe McAfee Consumer Products Removal Tool http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. Good luck! If you need further assistance, post in this forum: http://social.answers.microsoft.com/Forums/en-US/xprepair/threads ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

Pa Bear: I am so sorry, but Why am I going to start everything all over again? What causes the issue? Why will your solution work? Thanks, PookiesMama

@pookiesmama: To avoid confusion, please begin a new thread about your specific problem and computer. State your IE version and full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) in your first post. Thank you.~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft