Force user to register when attempting to reset password

Hello, 

I've searched but didn't see anything with this exact question. What I'd like to do (if possible) is create a custom error page on the password reset portal, so that if a user enters their username to reset their password and hasn't registered, they are forwarded to the Profile Registration page. If this automation isn't doable, can the error page displayed be modified to show a registration link? EX: You are receiving this error because you haven't registered with our new password reset portal, Click Here to complete this step.  

The reason I ask: I am an employee at a helpdesk with 28,000+ users. We just switched to FIM, and we are getting hundreds of calls a day where we have to walk users through something that should be simple. If someone here could answer in the affirmative that this can be done, with steps for this to be done, I can create a business case and put in a Change Request to have this resolved. 

Thank you. 

March 31st, 2015 9:44pm

Having not done this myself, I cant tell you with certainty, but I believe it is quit possible.

There is an ASPX page that displays the error and you can manipulate that page to forward to the registration page. 

You can also customize the errors in strings file. 

These files are located under the SSPR Directory.

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April 1st, 2015 9:59am

Thank you Nosh. 

Do you know where I could find documentation on changing the error.aspx strings? I'll have to send in my change request with almost exact steps otherwise the Information Security team will push back. 

April 1st, 2015 10:26pm

On SSPR server under program files/forefront identity manager/2010/password reset portal.
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April 1st, 2015 11:17pm

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