Folders with large content open but fail to display contents, then a popup says Windows Explorer has encountered a problem and needs to close
then the listing stops running, then prompt "send Error message?" Folders contain over 1,000 video clips - how to fix?
November 30th, 2010 2:15pm

This is a Windows 7 forum. I would ask the experts in a Windows XP forum, e.g. here:http://social.answers.microsoft.com/Forums/en-US/xprepair/threads.
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November 30th, 2010 2:26pm

Problem only exists when folders are large, full of video . . . small folders do not have this problem
November 30th, 2010 5:08pm

Hi J P McArdle,Did you make any software or hardware changes on your machine prior to this issue?Let’s follow these steps & check if it helps.Step 1You may boot into ‘safemode’ and check if the issue persists. It will start Windows XP with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed, follow the steps to boot the computer in safe mode:a. Restart the computer.b. Start tapping F8 key.c. You will get advanced boot option window.d. Select the option “Safe mode”.A description of the Safe Mode Boot options in Windows XPStep 2If the issue doesn’t persist in safemode, you may configure the computer in clean boot and check if the issue reoccurs. It will start Windows XP by using a minimal set of drivers and startup programs and helps to eliminate software conflicts.The following link has steps showing how to perform clean boot: http://support.microsoft.com/kb/310353Note: Please ensure that the computer is set to start as usual by following the section ‘Steps to configure Windows to use a Normal startup state’ from the article: How to configure Windows XP to start in a "clean boot" state: http://support.microsoft.com/kb/310353Hope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.
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December 1st, 2010 8:17am

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