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Hi gettaclue2002, ·What is the service pack installed on your computer?·Do you have any other security software apart from Norton? Try the below methods:1. I would suggest that you stop and start the Security center service on the computer.a. Click Start, click Run, type services.msc in the Open text box, and then click OK.b. In the Services (Local) list, right-click Security center, and then click Properties. Make sure that you stop and start the service, later check if the issue persists. 2. You may also uninstall and reinstall Norton security software and check the results.Link you may refer to: Download and run the Norton Removal Tool to uninstall your Norton product:http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks. Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.