I am the network administrator for a small network of computers. We are using Microsoft Small Business Server 2008; with all client workstations running Windows Vista. The server, and all workstations, are protected with Windows Live One Care. On one particular workstation, I am experiencing an issue where the firewall automatically turns itself off at unknown intervals (happens daily). One Care displays a message on the workstation that there is a security related problem. When you click on the balloon to open One Care to "fix" the issue, One Care indicates that the firewall has been turned off. Naturally, I take the appropriate steps and turn on the firewall; but soon enough, the message returns and the firewall is turned off. I've searched the forums here, but can't find any recent posts that have worked. Can anyone help me out on this? Thanks, Sean

Hi Sean, Thank you for posting. Regarding this issue, based on my research, it should be a Windows Live OneCare issue. Since we have specific support for this product, it is recommended that you contact our OneCare support for help so that this problem can be resolved efficiently. To contact Windows Live OneCare Support, please refer to the following information: Windows Live OneCare Forums Help & Support for Windows Live OneCare Having said that, I'd still like to share the following methods with you to see if we can eliminate this problem: How to troubleshoot the Windows Live OneCare firewall Service Windows Live OneCare Firewall Repair Tool However, if the issue still persists, please contact Windows Live OneCare Support for further troubleshooting. I hope the problem will be resolved soon. Thanks! Nicholas Li TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com.Nicholas Li - MSFT

Hi, I just want to see how everything is going. If you have any questions or concerns on the recent information I've provided you, please feel free to let me know. Thanks. Nicholas Li TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com.Nicholas Li - MSFT