Files not showing up in networked drive
I have mapped drives on a Windows 7 box. The server is running 2008 Standard. We scan files into a mapped drive, but they don't immediately show up on other computers when opening the mapped drive. Is there a refresh rate? If so, how can it be changed? It usually works if I have the user do a F5 or right click and click refresh. Allen
November 26th, 2010 7:30pm

Hi, This issue may be caused by the Automatic refresh folder. You may kindly refer to the following steps: 1. Open your Windows Explorer, and click organize. 2. Click Folder and search Option. 3. Under the General Tab, please check the box before “Automatically expand to current folder”. If the issue persists, please try to disable the folder Index, please kindly refer to the following steps: 1. Click Start Menu, then type Offline files, then click Manager Offline Files in the search result. 2. Then check whether you enable offline files, if so, please disable it to have a try. In addition, can you advise me the following things: 1. How other computers access the shares? Are they via mapped drive or access directly ? 2. Are the new components able to be viewed immediately on the local computer ? Also, please kindly try the following steps: 1. Disable Remote differential Compression. 2. Disable Auto-Tuning. 3. Disable SMBV2.
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November 29th, 2010 12:28pm

Hi, This issue may be caused by the Automatic refresh folder. You may kindly refer to the following steps: 1. Open your Windows Explorer, and click organize. 2. Click Folder and search Option. 3. Under the General Tab, please check the box before “Automatically expand to current folder”. If the issue persists, please try to disable the folder Index, please kindly refer to the following steps: 1. Click Start Menu, then type Offline files, then click Manager Offline Files in the search result. 2. Then check whether you enable offline files, if so, please disable it to have a try. In addition, can you advise me the following things: 1. How other computers access the shares? Are they via mapped drive or access directly ? 2. Are the new components able to be viewed immediately on the local computer ? Also, please kindly try the following steps: 1. Disable Remote differential Compression. 2. Disable Auto-Tuning. 3. Disable SMBV2. Hi, I did the organize, folder / search option, as well as automatically expand... They are NOT set up as offline files, I checked that. All computers are mapped to the S: drive. Some can see them right away, some it takes a reboot. When I navigate (on any of the computers) using the UNC path, all files are visable. As far as your last three steps, I don't understand what that means. Also, a correction to my original post, F5 or refresh does not make them show up, only a reboot. Thanks, Allen
December 3rd, 2010 11:36pm

Hi Allen-CCWTech Have you had any solution to this error? I'm having the exact same problem. Some users can view the files, some cannot - however if they log off the server and log onto another terminal server - they can. Also, using the full UNC name works. Very strange. If you have any solution, I’d really appreciate it. Thanks.
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December 10th, 2010 12:45pm

Hi Allen-CCWTech Have you had any solution to this error? I'm having the exact same problem. Some users can view the files, some cannot - however if they log off the server and log onto another terminal server - they can. Also, using the full UNC name works. Very strange. If you have any solution, I’d really appreciate it. Thanks. No, not yet unfortunately. Please post here if you find anything as well.
December 10th, 2010 5:07pm

I too am seeing this exact same problem. Enviroment: Win7 pc connecting to Server 2008 standard through a mapped drive letter. New files created on a mapped drive letter do not show up. If I disconnect the drive letter and re-map the drive letter to the UNC the files then show up. This allowed me to create a batch file with a shortcut on the users desktop to temporarily fix the problem until I can find a permanent fix. Disconnect share first net use P: \\Server\Share /disconnect reconnect to share net use P: \\Server\Share /presistent:yes THe new files are now visable. I would suspect the Microsoft has a hotfix available.Kevin
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December 10th, 2010 9:04pm

Unfortunately that's not something I can just have my users doing all the time.
December 10th, 2010 11:44pm

A better temporary fix, which works for me - is to get my users to hit F5 which refreshes the folder.
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December 13th, 2010 4:45pm

"...F5 or refresh does not make them show up, only a reboot." That doesn't work I'm afraid.
December 14th, 2010 3:29am

This issue persists, any ideas?
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December 22nd, 2010 3:11am

I am facing a similar issue wherein users in US are able to see the files on the share whereas users in India are unable to see any file even after doing a F5 etc. Any help is really appreciated.
December 27th, 2010 8:09am

Hello, I have the same issue with a Windows Server 2008 R2 fileserver and Windows 7 clients. If a network scanner upload files via SMB to the fileserver, the users doesn't see any new files until they reboot the Windows 7 clients. Thats very strange... Regards Reto
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January 25th, 2011 1:37pm

I have made several tests. We can see the new file on the share with powershell, but not in explorer: After a restart, we can also see the file in the explorer. Thanks and regards Reto
January 25th, 2011 4:17pm

Same problem here in two offices. Did anyone find any solution?
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February 9th, 2011 1:14pm

Yep same problem here too :( ... Can't find anything on the internet about this... I'm wondering if its lagging permissions if there's such a thing because our AD server is through a VPN on the internet - anyone else have this setup? EDIT: I have a feeling this is related to SMB2 - found an article here http://stackoverflow.com/questions/1887732/file-open-fails-initially-when-trying-to-open-a-file-located-on-a-win2k8-share-bu EDIT2: Another link to the same issue with a SMB2 reference http://www.laslow.net/2011/01/31/server-2008-r2-and-windows-7-client-smb2-share-refresh-issue/ EDIT3: After a week of running without SMB2 the issue hasn't shown up ... so while this isin't ideal due to the possible preformance impact its definitely fixed the problem... Microsoft REALLY needs to address this...
March 2nd, 2011 5:09am

I have disabled SMB2 on the servers and workstations which made the problem go away. I have been running with SMB2 disabled shortly after my first post here in December 2010 and have NOT seen the problem re-occur.Kevin
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March 6th, 2011 7:45am

I have disabled SMB2 on the servers and workstations which made the problem go away. I have been running with SMB2 disabled shortly after my first post here in December 2010 and have NOT seen the problem re-occur. Kevin What are the implications of disabling this?
March 8th, 2011 7:16am

SMB2 Basically is better performance and beter security but if it does not work right no improvement matters. http://www.snia.org/images/tutorial_docs/Networking/JimPinkerton-SMB2_Big_Improvements_Remote_FS_Protocol-v3.pdf I have not seen any negative impact on my network with 5 various server 2008 flavors, SQL server 2008, terminal server 2008 and 50+ clients. All this running on a managed switched gigabit network. Kevin
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March 9th, 2011 8:31am

I am still experiencing this issue. Windows 7 SP2 (fully patched) client connecting to a mapped drive on a Storage Server 2008 SP2 (fully patched). Browsing to the folder using UNC works. As a matter of fact after browsing to the folder using UNC the file showed up in the mapped drive. Disabling SMB2 is not an acceptable workaround for me.
August 25th, 2011 5:04pm

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