Few sites are not loading
I recently moved from Windows XP to Windows 7 Enterprise for my Lenovo ThinkPad W520. Now I am unable to access some sites: yahoo, msn, support.microsoft.com, etc. from home where I have a DSL connection. Things are fine from office. Things were fine from home over dsl when I was using XP. I have Symantec AntiVirus and I had this even with XP. I don't understand why some sites don't load over DSL alone. Any pointers?
April 2nd, 2012 5:47am

Hello, Please disable all security softwares you have and check again. Also, make sure that you are pointing to your ISP DNS server as primary DNS server. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations Microsoft Certified IT Professional: Enterprise Administrator Microsoft Certified IT Professional: Server Administrator Microsoft Certified Trainer
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April 2nd, 2012 5:53am

Hi, Could you please provide the detailed error message (such as the website cannot display the page) for our further research? Also, what kind of the browser you are using? If you are using the third party browser, please try to use the Internet Explorer to test the issue. Meanwhile, please try the following steps: 1. Temporarily turn off the Symantec Anti-virus and firewall to check again 2. Click start, type ping www.yahoo.com (without quotes) to check what message received 3. Check whether there is a firewall configuration on the DSL, if so, please collect it for us to narrow down the root casue Hope it helps.
April 3rd, 2012 5:38am

Hi, Could you please provide the detailed error message (such as the website cannot display the page) for our further research? Also, what kind of the browser you are using? If you are using the third party browser, please try to use the Internet Explorer to test the issue. Meanwhile, please try the following steps: 1. Temporarily turn off the Symantec Anti-virus and firewall to check again 2. Click start, type ping www.yahoo.com (without quotes) to check what message received 3. Check whether there is a firewall configuration on the DSL, if so, please collect it for us to narrow down the root casue Hope it helps.
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April 3rd, 2012 12:33pm

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