Failure to install eight of the Aug14th Windows 7 64 bit updates
Have had repeated failure to install 8 of the 14th August release of Windows update on our two W7 Professional (64bit) desktops. Have reported problem to MS but thought would add this to the forum in case others experienced the same issue. Happens if powering down or manually instigating. All appears ok until restarting. When powering back up system gets to configuring updates, then reports 'Failure to configure Windows update, reverting to previous configuration', and re-starts. No error message, just keeps retrying. Ten other August 14th updates were all reported successfully integrated, updates that failed are: KB2732500 - W7;X64 (recomended) KB2729094 - W7;X64 (recomended) KB2732487 - W7;X64 (recomended) KB2647753 - W7;X64 (recomended) KB2722913 - IE9;W7-X64 (Important) KB2705219 - W7;X64 (Important) KB2731847 - W7;X64 (Important) KB2712808 - W7;X64 (Important) Desktop 1: C-drive on 120Gb OCZ Vertex 3 SSD, CPU Intel i7-2600K Quad, Desktop 2: C-drive on 128Gb Crucial M4 SSD, CPU Intel Q8200 Quad Innoviator
August 17th, 2012 6:38am

Same here on a Win 7 64bit Pro. 256 OCZ Vertex 4, CPU Xeon W3550, and on my laptop a Dell Presion Mobile M6600. Tried to clear out the update cache and tried the Microsoft "Fix it" solution with the same results. Found the answer. Try installing KB2647753 by itself and then install everything else. http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-updates-fail-15aug2012-kb2732500-kb2729094/116c0816-c456-4dd4-859b-acf53ca25404
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August 17th, 2012 9:42am

Neat answer! :) Was a short while ago was able to get on-line support from Microsoft. Their work-around was much more generic, used System Configuration under Administrative Tools to switch off all potential non-critical services that might be interfering. Here's the more generic method in case useful to someone: !) Switch off all non-Microsoft services using System Configuration under Administrative Tools (might need to also disable other non-MS start-up programs). 2) Also switch off the anitvirus/internet firewall software (Symantec Internet Security in this case) 3) Do a clean boot (re-start). 4) Then run microsoft update manually. 5) Do the required restart. 6) Check update successful (was successful on all 8) 7) Re-enable the disabled services and Norton IS 8) Do a final re-boot.Innoviator
August 17th, 2012 1:06pm

Holy Smokin' Security Update Snafus!! I had the identical problom on a 3-year old Windows 7 Ultimate computer... a big beast that I used for digital media editing. It's been just great, but when I saw the standard updates failing I thought, Oh Sh#$! This posting saved by butt and my W/7 computer as well. THANKS!!!!! Installing KB2647753 by itself, then the other 7 updates worked like a charm! Them my system found another new updates that that one installed too. I'm back to being grateful that my beast is happy... THANKS to this online community and jagga4832 -- TY TY TY (sincerely), Jim
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August 17th, 2012 2:14pm

This also worked for me on 2 PCs I did KB2647753 by itself then KB2729094 then the other 6 together. worked fine
August 18th, 2012 11:38am

Same thing happened to me. You fix worked nicely. I have Norton IS also. Thanks. Ronny
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August 18th, 2012 11:27pm

Yep, same thing here. Installing KB2647753 on its own did the trick, didn't have to dissable anything.
August 20th, 2012 6:15pm

Worked Excellent!, Thanks!.
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September 9th, 2012 2:31pm

Worked for me too , and I've given you all one vote each !
September 10th, 2012 11:55pm

I spent $129 at Office Max. They tried for a day and a half and came up with nothing but some bs story. I took it home and spent 20 minutes using google to find the fix. Easy peasy.... the fix was by installing KB2647753 on its own first. Thanks guys.
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September 28th, 2012 11:13am

Wish I had found this info a month ago but it just happened again on another brand new computer and was able to fix it in less than 4 minutes. A month ago I spent 17 hours with tech from Microsoft in India and he eventually got it fixed. Great job on this post!!!!!
October 11th, 2012 9:12am

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