Hi everyone

I've been trying to upgrade Win8 to Win 8.1 , both ENT edition , but with no luck.

From setuperr.log

2013-09-22 09:11:45, Error                 CONX   ConX::Setup::Media::CWizardPagePresenterAutoProductKey::OnActivate: Starting Keyless Validation.
2013-09-22 09:12:33, Error                 SP     CSetupPlatform::ResurrectNewSystem: Failure: Win32Exception: C:\$WINDOWS.~BT\Sources\newsystem.dat  : The system cannot find the file specified. [0x00000002] __cdecl UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002]
2013-09-22 09:19:12, Error                        ConX::Compatibility::CActionT<7,struct ConX::Compatibility::NoParameters>::Invoke: Successfully persist data.
2013-09-22 09:23:46, Error                 SP     CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2013-09-22 09:25:13, Error      [0x0803b6] MIG    Can't retrieve group information for user

IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2013-09-22 09:25:38, Error                 SP     Failed to remove INF oem233.inf, Err = 0x2[gle=0x00000002]
2013-09-22 09:25:38, Error                 SP     Failed to remove INF oem167.inf, Err = 0x2[gle=0x00000002]
2013-09-22 09:25:39, Error                 SP     Failed to open WinPE DISM session. Error: 0x80070714[gle=0x0000007a]
2013-09-22 09:25:39, Error                 SP     Operation failed: Gather Drivers. Error: 0x80070714[gle=0x000000b7]
2013-09-22 09:25:39, Error                 CONX   Failed to apply the new system. Error code is [0x80004005][gle=0x000000b7]
2013-09-22 09:26:29, Error                 CONX   Setup has encountered an error. Error code is [0x80004005]
2013-09-22 09:26:29, Error                 CONX   ConX::Setup::Media::CDialogModelDownlevelInstall::NotifyMessage: Error message is displayed at time of downlevel execution: Windows 8.1 installation has failed

I can not find a user named " IIS APPPOOL\DefaultAppPool" and I don't even have IIS enabled

I do NOT prefer clean install because I've a lot of installed Apps.

I made some search online but Windows 8.1 has been released few days ago and information is scarce. I've also disabled AV for the setup duration, no dice.

Any help is appreciated

• Edited by Aloha_bing Sunday, September 22, 2013 1:53 PM

Hi,

For this issue, I want to know which method you used to upgrade. DVD or ISO?

Meanwhile, I suggest you upload setupact.log file so that we can help you analyze them.

The path: C:\$WINDOWS.~BT\Sources\Panther\setupact.log.

Note: I highly recommend you use SkyDrive to upload collected files and to post screen shots/pictures. Although you might not be used to it, SkyDrive features a lot of free advanced functionality around file storage capacity, sharing, privacy, and collaboration:

http://skydrive.com

Regards,

Hi Kelvin

Thx for your reply

- I used an ISO downloaded from TechNet subscriber downloads. I don't have a DVD attached to my laptop.

I uploaded the setup logs here , setuperr & setupact

sdrv.ms/18n9IAZ

Cheers

Windows 8.1 Update for Windows 8 Enterprise users on Oct

use pnputil.exe in 8.0 to remove oem167.inf and  oem233.inf. Now try again to upg

Backup this key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles