Failed to get configuration because anyconnect cannot confirm it is connected  to your secure gateway

After having new Laptop with Win 8.1

Cisco Anyconnect Secure Mobility client is not working

Previously on Win 7 it was working

The version I am installing is anyconnect-win-3.1.06073-web-deploy-k9.exe

Please suggest.

January 8th, 2015 7:34pm

Hi,

According to your description, it should be app edition compatibility problem, please try its latest version for test.

For further assistance about this problem, in my opinion, it would be better to contact Cisco for further assistance.

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January 11th, 2015 3:09pm

Hello,

I've been searching all the Internet for a solution to this problem, however I was unable to find it.

So I've opened a service request with Cisco and they asked me to run the commands below in my ASA:

ssl server-version any

ssl client-version any

ssl encryption rc4-sha1 dhe-aes128-sha1 dhe-aes256-sha1 aes128-sha1 aes256-sha1 3des-sha1

After that I was able to run AnyConnect automatic install on any Windows 8.1.

PS: It is also important to add your ASA's HTTPS URL address to Trusted Sites if your running AnyConnect automatic install using Internet Explorer.

Daniel
April 9th, 2015 10:07am

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