Hi all,
we have two queue where both are set to fwd to voicemail. For one it works, the other one it doesn't. It just go silent after 20 sec( the setup for queue timeout)
I have compared both accounts (Exchange and Lync), Only difference is they are on separate sip trunks so only different voice policy.Both voice policy are the same,but using different sip trunks. Any idea how to troubleshoot this further?.
T