How does the Lync\SFB client determine if voicemail\exchange UM is enabled?

Basically a user is enabled for voicemail but client is showing "Exum Enabled" false

EWS shows as OK.

I am can't find data on how to trouble shoot through this.

Regards

Alistair

Hi Alistair K.

Do you mean, how to enable a user for Exchange UM and Voice mail?.

In Lync/Skype from PowerShell with command: Get-CsUser "sip:user@domain.com" you can check if the Parameter: "ExUmEnabled" is appearing as False or True also check if the Parameter "EnterpriseVoiceEnabled" appears as False or True.

Regards.

What is happening when the call is not answered at Lync and what's the deployment?

• Edited by sree-lynexch 13 hours 33 minutes ago

What is happening when the call is not answered at Lync and what's the deployment?

• Edited by lynexch Thursday, August 06, 2015 5:53 PM

What is happening when the call is not answered at Lync and what's the deployment?

• Edited by lynexch Thursday, August 06, 2015 5:53 PM

What is happening when the call is not answered at Lync and what's the deployment?

• Edited by lynexch Thursday, August 06, 2015 5:53 PM

Thanks all for the responses

So in our case

msExchUMEnabledFlags = 831 was set

However

proxyAddresses was missing

EUM:<addresss@xx.com>;phone-context=<Dial Plan FQDN> &

eum:<phone number>;phone-context=<Dial Plan FQDN>

After setting these all started working