External file transferring (windows copy paste from network to PC or vice vers sa) and lynk freeze.

os: win7 64bit

Lynk 2010 on 64bits

Problem: Every time i transfer a file on my PC to the network or download a file off network (Big video file - working in a video on demand company) lync keeps on working. If you send me a msg, i'll get that msg. BUT if i send a msg to someone ... BOOM ... can'T connect to the server anymore or do anything other than to close Lync and wait for the upload/download to be done then reopen lynk.

Thanks !

April 20th, 2015 3:17pm

Hi Fujoubou,

 

Does this problem happen to other users or on other computers ?

Did you check your computer performance and network bandwidth when the Lync 2010 became unresponsive ?

 

In addition, please try steps below to troubleshoot the problem.

1. Install the latest update of Lync 2010.

2. Uninstall and re-install Lync 2010.

3. Install Lync 2013 Basic and check if the problem reproduces.

 

 

Best regards,

Eric

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April 21st, 2015 2:26am

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