Explorer keeps crashing
Description Stopped working Faulting Application Path: C:\Windows\explorer.exe Problem signature Problem Event Name: APPCRASH Application Name: explorer.exe Application Version: 6.1.7601.17567 Application Timestamp: 4d672ee4 Fault Module Name: mscorwks.dll Fault Module Version: 2.0.50727.5456 Fault Module Timestamp: 4ef6c091 Exception Code: c0000005 Exception Offset: 000000000027cb0b OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 7177 I have tried some of the solutions posted but as soon as I select anything from the Start window, it crashes. Please help! Please don't post any solution that is very technical as I am just a dumb user! If it is complicated, please in basic step-by-step form. I have tried to update my Avira AntiVirus but the software update fails. Last part of the error log 22:05:56 [UPD] [INFO] The program is running as an unrestricted full version. 22:05:56 [UPD] [INFO] Starting engine validation. 22:06:01 [UPD] [ERROR] Validation of engine failed. Error: 10004 Summary: ******** 9 Files downloaded 0 Files installed 29 August 2012 10:06:01 PM The update failed!
August 29th, 2012 4:20pm

Hi, If the issue occurs recently, we can perform System Restore to roll back the system to an earlier date. http://windows.microsoft.com/en-US/windows7/products/features/system-restore You could perform In-Place upgrade to repair your system. http://support.microsoft.com/kb/2255099Kim Zhou TechNet Community Support
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August 31st, 2012 4:36am

Hi, If the issue occurs recently, we can perform System Restore to roll back the system to an earlier date. http://windows.microsoft.com/en-US/windows7/products/features/system-restore You could perform In-Place upgrade to repair your system. http://support.microsoft.com/kb/2255099Kim Zhou TechNet Community Support
August 31st, 2012 4:41am

You could try to do a system settings restore by going to Start>All Programs>Accessories>System Tools>System Restore. It will not do anything to your files, but it will reset most of the corrupted settings. Please mark as answer if this solves your problem. Thanks!-Noah J. Buscher "Nothing is Impossible Until Proven Impossible."
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August 31st, 2012 5:03pm

Hi Here are few things you can try you can restore the system to an earlier point when it was working fine. Go to Start>All programes>Accessories>System Tool> System Restore after doing this hopefully you will get the solution . you must update the window and Antivirus if you have installed. Do the Disk Defrag as well because after System Restore computer start running Slow. do the Disk cleanup too. Delete all cookies or prefetch and Temp files . Here is one more Idea create a new account on your computer and try to run the application you face the problem with using new account on the computer. Please let me know if it was helpfull Thanks & Best Regards Ankit Tyagi
September 1st, 2012 12:46am

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