Explorer hangs in Windows 7
All of a sudden explorer just hangs up on me when trying to do anything that requires explorer. Right clicking on a folder, trash bin etc.... it will just hang indefinitely. I have tried disabling everything in MSCONFIG and rebooting, still remains. I kill explorer.exe and restart the process and that does not correct it either. Some one recommended that I uninstall my antivirus software because that can cause it. That did not work either. The problem is there is nothing that I did to cause this from happening. I have installed Windows 7 from scratch three times now. Anytime I added an application, i would reboot and try right clicking on something to make sure it works and it did everytime. Then out of nowhere, it would just stop working again and not correct itself. I am at my wits end with this. Some one please give me some goods new here........... Mike
July 9th, 2010 9:45pm

Hi Mike, Windows Explorer crashes can be related to several factors such as incompatible application, device driver, viruses, memory leak. These factors occurs with codec packs causing Windows Explorer to crash. Here I would like to propose the following suggestions to troubleshoot the cause: 1. Perform a Clean Boot to identify if it is caused by any third party software. 2. Perform a Device Clean Boot to eliminate the driver cause: 1) Click "Start", type "DEVMGMT.MSC" in the Search textbox and press Enter. 2) Expand "Sound, video and game controllers". 3) Right click on your Sound Card, select "Properties" 4) Click "Driver" tab, click Disable (Disable the selected device). Click OK 5) Please use the same method to disable other hardware such as: Modem, network card, CD-R drive. Please note some devices such as video adapter are not available to be disabled. 6) Please restart the computer. 3. Boot in Safe Mode to see if it is caused by third party service. 4. Run sfc /scannow to scan the system files and run Memory Diagnostic utility to test memory. 1) Reboot computer, keep pressing F8, choose "Repair Your Computer" when startup menu appear. 2) Click "Next" and type user password if prompt, click next. 3) Press the Tab key on the keyboard to highlight "Windows Memory Diagnostic" and press the Enter key. 5. Run chkdsk /f command to fix the hard disk error. 6. Use ShellExView to tract the exact cause. 1) Download ShellExView v1.41 Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. 2) Right-click the "shexview.zip" file, select "Extract All", the Extraction Wizard will prompt. 3) Click Next, input "C:\ShellExView" (without the quotation marks) in the "Files will be extracted to this directory" textbox. 4) Click Next and click Finnish. 5) Open the "C:\ShellExView" folder and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions. 6) Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard. 7) Click the "Disable Selected Items" on the toolbar and click Yes. 8) Restart your computer and check if the issue is resolved. Best Regards Dale Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
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July 12th, 2010 10:06am

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