Explorer.exe crashes on removing a network resource
I use Windows 7 with Service Pack 1 When ever I try to remove a network resource the explorer.exe crashes.
September 30th, 2012 12:43pm

Is there any trace in Event log? Rgds Milos
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September 30th, 2012 1:37pm

Yes, there was a path to the actual files: C:\Users\<Username>\AppData\Roaming\Microsoft\Windows\Network Shortcuts But I could not delete them anyway. explorer.exe still crashed. Deleting other files and/or folders works well, but deleting network resources causes explorer.exe to crash. I now used 'TerraCopy' (codesector.com/teracopy) to delete them and that worked without any errors.
September 30th, 2012 4:06pm

Hi, Please test if explorer.exe also crashes in Safe Mode. If not, please use ShellExView to disable related extensions of Windows Explorer in Normal Mode and see how it works: 1) Please download ShellExView. Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. 2) Extract the download file and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions. 3) Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard. 4) Click the "Disable Selected Items" on the toolbar and click Yes. 5) Restart your computer and check if the issue is resolved. Hope this helps. Jeremy Wu TechNet Community Support
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October 2nd, 2012 2:54am

Hi, Please test if explorer.exe also crashes in Safe Mode. If not, please use ShellExView to disable related extensions of Windows Explorer in Normal Mode and see how it works: 1) Please download ShellExView. Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. 2) Extract the download file and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions. 3) Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard. 4) Click the "Disable Selected Items" on the toolbar and click Yes. 5) Restart your computer and check if the issue is resolved. Hope this helps. Jeremy Wu TechNet Community Support
October 3rd, 2012 2:58am

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