Explorer.exe crashes on removing a network resource
I use Windows 7 with Service Pack 1
When ever I try to remove a network resource the explorer.exe crashes.
September 30th, 2012 12:43pm
Is there any trace in Event log?
Rgds
Milos
Free Windows Admin Tool Kit Click here and download it now
September 30th, 2012 1:37pm
Yes, there was a path to the actual files: C:\Users\<Username>\AppData\Roaming\Microsoft\Windows\Network Shortcuts
But I could not delete them anyway. explorer.exe still crashed. Deleting other files and/or folders works well, but deleting network resources causes explorer.exe to crash. I now used 'TerraCopy' (codesector.com/teracopy) to delete them and that worked without
any errors.
September 30th, 2012 4:06pm
Hi,
Please test if explorer.exe also crashes in Safe Mode.
If not, please use ShellExView to disable related extensions of Windows Explorer in Normal Mode and see how it works:
1) Please download
ShellExView.
Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance
or reliability.
2) Extract the download file and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions.
3) Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard.
4) Click the "Disable Selected Items" on the toolbar and click Yes.
5) Restart your computer and check if the issue is resolved.
Hope this helps.
Jeremy Wu
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
October 2nd, 2012 2:54am
Hi,
Please test if explorer.exe also crashes in Safe Mode.
If not, please use ShellExView to disable related extensions of Windows Explorer in Normal Mode and see how it works:
1) Please download
ShellExView.
Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance
or reliability.
2) Extract the download file and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions.
3) Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard.
4) Click the "Disable Selected Items" on the toolbar and click Yes.
5) Restart your computer and check if the issue is resolved.
Hope this helps.
Jeremy Wu
TechNet Community Support
October 3rd, 2012 2:58am