Explorer.exe-Application Error
When ever I explore a particular forlder which contains MP3 & MPEG3 files I get an error message - The instruction at "0x0461415b" referrenced memory at "0x00000000". The memory could not be written.
August 21st, 2010 12:10pm

• Which version of the Windows operating system am I running? http://windows.microsoft.com/en-us/windows7/help/which-version-of-the-windows-operating-system-am-i-running • Is my PC running the 32-bit or 64-bit version of Windows? http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bitPlease answer all of the following diagnostic questions by number in your next reply (no need to quote this post):1. Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your IE version when posting in an IE-specific forum or newsgroup. Please do so in your next reply.2. Are you referring to Windows Explorere (EXPLORER.EXE) or Internet Explorer (IEXPLORE.EXE)?3. What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)?4. Has a(nother) Norton or McAfee application ever been installed on the computer?5. Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
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August 21st, 2010 5:56pm

Sorry, here are the detailed information:1. Windows XP Pro SP3 with IE72. Windows Explorer - Explorer.exe3. Kaspersky Internet Security 9.0.0.736, with all features enabled and up to date. No other spyware or FW is there.4. Norton has never been installed in this system.5. No.
August 21st, 2010 6:28pm

You may be seeing the effects of a hijackware infection.Since your problem pertains to Windows Explorer, not Internet Explorer, you will find appropriate assistance if you begin your own, new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/xpsecurity/threads Good luck.~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
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August 21st, 2010 6:48pm

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