Exchange 2010 SP1 - Lync 2010 - Unified Messaging AutoAttendant No Sound
I am attempting to implement Enterprise voice/Exchange 2010 Unified Messaging with a direct sip trunk from CircuitID. Internally everything seems to be working properly with the UM part of things. I would like to set this up so that users calling
into the AutoAttendant can enter an extension for a user or the subscriber access number to retrieve their voicemail etc. My issue is that when I call into the test number from outside, the AutoAttendant appears to answer but no sound is heard. I
am guessing that I have missed some step here but would appreciate any opinions here. Thanks.
January 11th, 2013 12:28am
Or a Firewall is blocking the media stream from the UM Server
Free Windows Admin Tool Kit Click here and download it now
January 12th, 2013 12:47am
Hi,
Any update?
Can you make call to other Lync phone number from outside?
You should use a DID number for Exchange Auto Attendant for calls coming from PSTN.
January 16th, 2013 12:37pm
I am attempting to implement Enterprise voice/Exchange 2010 Unified Messaging with a direct sip trunk from CircuitID. Internally everything seems to be working properly with the UM part of things. I would like to set this up so that users calling into the AutoAttendant can enter an extension for a user or the subscriber access number to retrieve their voicemail etc. My issue is that when I call into the test number from outside, the AutoAttendant appears to answer but no sound is heard. I am guessing that I have missed some step here but would appreciate any opinions here. &nb
Free Windows Admin Tool Kit Click here and download it now
July 15th, 2013 3:22am
This topic is archived. No further replies will be accepted.
Other recent topics
