The following item showed up in the Application Event Log: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="System Restore" /> <EventID Qualifiers="0">8193</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-09-04T04:00:01.000000000Z" /> <EventRecordID>65942</EventRecordID> <Channel>Application</Channel> <Computer>W7UX64PROD</Computer> <Security /> </System> - <EventData> <Data>C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation</Data> <Data>Scheduled Checkpoint</Data> <Data>0x80070422</Data> <Binary>220407809D010000870100009501000022CE28677C6DDA79E28C1C000000000000000000</Binary> </EventData> </Event> I clicked on the Event Log Online Help and got the message box about what would be sent. I clicked on Yes and the message box closed but nothing else appeared. I went to: http://www.microsoft.com/technet/support/ee/ee_basic.aspx Select Windows Operating System and entered EventID: 8193 Source: System Restore The only results that included 8193 talked about Volume Shadow Copy So what does the error posting in the application event log mean and why doesn't the Event Log Online Help do anything? http://www.saberman.com

A scheduled backup (System Restore provider) was running and encountered an error. The message box that you clicked on sends the details of the error message you posted above to Microsoft so that they can troubleshoot why it happened and try to keep it from happening in the future. You will not receive a response from what was sent. Your computer should be fine for now, but if you would like to troubleshoot why the error occurred, I would suggest going to Bing.com and searching for 'Scheduled Checkpoint 0x80070422'.If you found this post helpful, please "Vote as Helpful". If it answered your question, remember to "Mark as Answer". Rich Prescott | MCITP, MCTS, MCP [Blog] Engineering Efficiency | [Twitter] @Rich_Prescott | [Powershell GUI] Client System Administration toolkit

The message box that you clicked on sends the details of the error message you posted above to Microsoft so that they can troubleshoot why it happened and try to keep it from happening in the future. You will not receive a response from what was sent. Then why does the label say "More Information" and the link say "Event Log Online Help"? http://www.saberman.com

I am not sure why the link did not work for you. You can try submitting a bug report to Microsoft - bugs@microsoft.comIf you found this post helpful, please "Vote as Helpful". If it answered your question, remember to "Mark as Answer". Rich Prescott | MCITP, MCTS, MCP [Blog] Engineering Efficiency | [Twitter] @Rich_Prescott | [Powershell GUI] Client System Administration toolkit

Hi saberman, The Event Log Online Help gives you the explaination of that EventID. It will have a working link from the Event Viewer or not. The technologies will be added consistantly. If you want to fix the issue more effienctly, you can contact Microsoft Customer Service: http://support.microsoft.com/contactus Regards, Miya This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

The Event Log Online Help gives you the explaination of that EventID. It will have a working link from the Event Viewer or not. The technologies will be added consistantly. If you want to fix the issue more effienctly, you can contact Microsoft Customer Service: http://support.microsoft.com/contactus The link has been there for a long time. Since it is appearent that it doesn't work shouldn't Microsoft remove the link? As to reporting a bug -- it is my recollection that everytime I tried to report a bug I was asked for my credit card which was also the case when I clicked on the link you supplied. It is enough that people are willing to report bugs without being paid but to have to pay for the privledge is insane.http://www.saberman.com

Hi saberman, Please check this: http://technet.microsoft.com/en-us/library/cc749021.aspx QUOTE: When you view an event, you can click Event Log Online Help, which sends a request in the form of a query to obtain additional information about the event. The data that is sent is limited to only what is needed to retrieve more information about the event. For more information, please read our privacy statement online. When I click this Event Log Online Help, some will get a link, some won't. I suspect some of them may be lack of similar information. I also suggest you check if the URL is correct. And for reporting the bug/feedback, you don't need to pay for that. Send feedback to product team: http://mymfe.microsoft.com/Windows%20%207/Feedback.aspx?formID=195 Or report bug about Microsoft products: http://connect.microsoft.com Thanks for your understanding and cooperation! Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Or report bug about Microsoft products: http://connect.microsoft.com That link does not accept bug reports for Windows 7 operating systems only other types of products.http://www.saberman.com

Don't worry, I've reported this to the product team. You can also submit the feedback. Thanks for the cooperation! Regards, Miya This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.