Event ID: 11335, Source: MsiInstaller
Hi. I am unable to install any apps on my Windows 7 laptop. No matter which app it is, if I try to run the .exe installer sitting on my hard drive, I get the following message: Error 1335. The cabinet file '<<SOME FILE>>.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. If I press the Ignore button, I get the following: Error 2350. FDI server error I've updated the firmware on my laptop's HDD. I called Lenovo, and they said that I need to re-image the machine! But what's to say this won't happen again and again? Please tell me someone has seen this problem and fixed it... TIA Adam
December 24th, 2009 6:03am

More info please. Give us some background - did you recently update your computer or proform an upgrade from Vista? Did you run the Windows 7 Upgrade Advisor tool? Error 1335: The cabinet file '[name]' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.Try the section in this article929833 How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7http://support.microsoft.com/default.aspx?scid=kb;EN-US;929833If the System File Checker tool cannot repair a file, follow these steps: At an elevated command prompt, type the following command, and then press ENTER: takeown /f Path_And_File_Name For example, type takeown /f E:\windows\system32\jscript.dll . 2. Type the following command, and then press ENTER to grant administrators full access to the file: icacls Path_And_File_Name /GRANT ADMINISTRATORS:F For example, type icacls E:\windows\system32\jscript.dll /grant administrators:F . 3. Type the following command to replace the file with a known good copy of the file: Copy Path_And_File_Name_Of_Source_File Path_And_File_Name_Of_Destination For example, type copy E:\temp\jscript.dll E:\windows\system32\jscript.dll MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
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December 24th, 2009 6:45am

Hi, This can be a Windows Installer problem. If SFC cannot resolved it. Please try the following steps: Back up registry ================ Before we go any further, please first backup the Registry. 1. Click the Start button, type "Regedit" (without quotation marks) in the Start Search box and press Enter. Please click Continue if necessary. 2. Select Computer (the root node) in the left pane, click Export under the File menu, choose All under Export range, select Desktop in the Save in box and type backup in File Name. click Save. Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file. Repair Windows Installer ================== 1. In Registry Editor, browse to the following registry folder: "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer" by clicking the PLUS (+) sign. 2. Highlight the "MSIServer" folder in the left pane, and double click the item "ImagePath" in the right pane. Its value should be “%systemroot%\system32\msiexec.exe /V” (without the quotes). If not, please right click on it and choose Modify. Change it to the above value. 3. Restart your computer. 4. Keep pressing the F8 key until the Windows Startup menu appears. 5. Choose Safe Mode, and press Enter. 6. Click the Start button, click All Programs, click Accessories and then right click on Command Prompt, choose Run as administrator. 7. In the “Administrator: Command Prompt” window, please type "msiexec /regserver" (without the quotation marks), and press Enter. Restart the computer. If the issue persists, please perform the following steps to repair the system: In-Place upgrade (Repair install) =========== 1. Start the computer by using the current Operating System. 2. Insert the Windows 7 DVD in the computer's DVD drive. 3. Use one of the following procedures, as appropriate: If Windows automatically detects the DVD, the Install now screen appears. Click Install now. If Windows does not automatically detect the DVD, follow these steps: a. Click the Start Button, type Drive:\setup.exe in the start search box and then click OK. Note: Drive is the drive letter of the computer's DVD drive. b. Click Install now. 4. When you reach the "Which type of installation do you want?" screen, click Upgrade. Hope it helps!Vivian Xing - MSFT
December 25th, 2009 10:09am

I ran SFC: C:\Users\adam.weisser>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. C:\Users\adam.weisser> I have actually come to suspect that there is something wrong with my USB. I am able to run installs that are downloaded directly from the Internet or off CD. It's only installs copied from USB drives or USB sticks.For instance, I was able to install VMPlayer after downloading it, but the VM snapshot copied from a USB hard drive had a corrupt file. It seems that files are routinely corrupted when copied from USB drives.This is why I suspect my USB subsystem.I've recently installed the beta Windows 7 USB driver on my laptop and will see if that makes a difference next time I have access to the USB drive with the software I need on it.Thanks for your help thus far and I will post the results.CheersAdam
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December 29th, 2009 12:49am

Hi Adam, Thank you for letting us know the additional information. It should be the USB drive problem. If the issue persists, you can post here.Vivian Xing - MSFT
December 29th, 2009 10:43am

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