Hi, I have found other threads about the same error, but there situation seems different from mine. Sometimes when I am online listening to music or playing a game, I lose internet connection for about 30 seconds, then it reconnects. This happens about once every to every other day. First, I contacted my ISP and they sent a technician to my house. He said my router was probably getting overloaded and that I would need to upgrade and buy newer one. He replaced my modem "just incase". I got disconnected again with the new modem, so I am seeking help online. In system windows logs, this error came up when I got disconnected "Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.". Again, it reconnected after 30 seconds to a minute. Additional info on event id 1014: Source: DNS Client Events User: NETWORK SERVICE

Hello, Have a look to resolutions mentioned here: http://eventid.net/display.asp?eventid=1014&eventno=10623&source=DNS%20Client%20Events&phase=1 Please post the output of ipconfig /all command. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator

The technician may have been correct, at least partially. It looks like this is a router or ISP issue, not Windows. That said, there are some things you might try: Make sure you have the latest drivers for your network card; not the ones from Windows Update or the PC/Mainboard mfg, but rather the ones from the network chipset makers themselves. Look at the router's model and version numbers; make sure you have the latest firmware for it. If in doubt, post the make, model and version number here and someone will help you find the latest. Check the WAN settings on the router. Are there DNS servers defined there? Are they the same as the ones shown in your IPCONFIG output? Common practice is to allow the router to handle all the DNS queries (unless you're running your own DNS server). If the numbers match, try changing the DNS settings in Windows to point to your router and not your ISP's servers.

Hi, According the issue, I suggest that you may use “ipconfig -all” to check the IP configuration when the problem occurs. You may post the result here any time. As a test, you may connect your computer to the modem, then connect to the Internet. Try to repro the issue. If this problem disappear, we can narrow down whether the issue is caused by the router. Hope that helps Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hello there, Well for past 2 weeks I was having the same problem as you have with Event ID 1014 keeps popping up and my internet connection going on and off while local LAN connectivity was still on. After browsing dozens of solutions and pages no one worked for me. So I tried to fix it on my own and I think I found a way to fix this problem in this particular scenario. If you are connected to you PC be it laptop or desktop through WiFi and get Event ID 1014 OR your router is N capable and your pc is only G ready then please read: Open your router admin page which should be 192.168.1.1 and enter your credentials. Then navigate to the page where you have advanced setting for your wifi or the page (browse to find) where you can change and alter these settings: Band: 2.4 (or what your country supports or dual mode) Channel: 11 (or what you country supports or dual mode, but do remember this and note down) Standard Mode / Mode: Select only G if you laptop of desktop is not N capable and avoid abg or bg or gn or abgn. And save these settings. Now go to you desktop/laptop Network and Sharing Center (Windows 7) and go to Change Adapter Settings, right click on your wifi adapter and go to Properties and on the pop up windows click on Configure, thne on next pop up windows click on Advance tab and here select same channel as you selected on you router for ex: 11 and mode/type/frequency as only G not abgn, bgn, or gn and save and exit. What you have done here is that your router and pc are now communicating on same channel and standard which is G and there is no guessing and discovering left for your PC so there will be no more connection lost or Event ID 1014. This worked in my scenerio with 99% success. Also do try Google Open DNS 8.8.8.8 and 8.8.4.4 in you router as static DNS setting for all your devices. Nothing hurts to try. Goodluck.