Event ID: 1014
Hi, I have found other threads about the same error, but there situation seems different from mine. Sometimes when I am online listening to music or playing a game, I lose internet connection for about 30 seconds, then it reconnects. This happens about once every to every other day. First, I contacted my ISP and they sent a technician to my house. He said my router was probably getting overloaded and that I would need to upgrade and buy newer one. He replaced my modem "just incase". I got disconnected again with the new modem, so I am seeking help online. In system windows logs, this error came up when I got disconnected "Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.". Again, it reconnected after 30 seconds to a minute. Additional info on event id 1014: Source: DNS Client Events User: NETWORK SERVICE
June 6th, 2011 4:36am

Hello, Have a look to resolutions mentioned here: http://eventid.net/display.asp?eventid=1014&eventno=10623&source=DNS%20Client%20Events&phase=1 Please post the output of ipconfig /all command. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator
Free Windows Admin Tool Kit Click here and download it now
June 6th, 2011 9:01am

Hi, thanks for your reply. I looked at the link, and I will try what EventID.Net suggested. Here are the results for ipconfig/all: Windows IP Configuration Host Name . . . . . . . . . . . . : Owner-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : tampabay.rr.com Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) Physical Address. . . . . . . . . : C0-CB-38-BB-58-CE DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) Centrino(R) WiMAX 6250 Physical Address. . . . . . . . . : 64-D4-DA-03-3B-46 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter # 2 Physical Address. . . . . . . . . : 00-23-15-27-8A-5D DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-23-15-27-8A-5D DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : tampabay.rr.com Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6250 AGN Physical Address. . . . . . . . . : 00-23-15-27-8A-5C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : tampabay.rr.com Description . . . . . . . . . . . : Realtek PCIe FE Family Controller Physical Address. . . . . . . . . : F0-4D-A2-B3-C3-89 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::4030:8ddf:ce0c:a667%10(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.7(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, June 06, 2011 4:20:08 PM Lease Expires . . . . . . . . . . : Thursday, June 09, 2011 5:47:22 PM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 250629538 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-89-15-A3-F0-4D-A2-B3-C3-89 DNS Servers . . . . . . . . . . . : 65.32.5.111 65.32.5.112 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:41:1f0:b745:3ae3(Preferr ed) Link-local IPv6 Address . . . . . : fe80::41:1f0:b745:3ae3%17(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter isatap.{FAF00536-408B-4DBC-B9C4-5A3A45BBEF29}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{F0A1AE26-4EB8-4297-98ED-711F3DE42B78}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.tampabay.rr.com: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : tampabay.rr.com Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
June 6th, 2011 6:10pm

The technician may have been correct, at least partially. It looks like this is a router or ISP issue, not Windows. That said, there are some things you might try: Make sure you have the latest drivers for your network card; not the ones from Windows Update or the PC/Mainboard mfg, but rather the ones from the network chipset makers themselves. Look at the router's model and version numbers; make sure you have the latest firmware for it. If in doubt, post the make, model and version number here and someone will help you find the latest. Check the WAN settings on the router. Are there DNS servers defined there? Are they the same as the ones shown in your IPCONFIG output? Common practice is to allow the router to handle all the DNS queries (unless you're running your own DNS server). If the numbers match, try changing the DNS settings in Windows to point to your router and not your ISP's servers.
Free Windows Admin Tool Kit Click here and download it now
June 6th, 2011 8:59pm

Hi, According the issue, I suggest that you may use “ipconfig -all” to check the IP configuration when the problem occurs. You may post the result here any time. As a test, you may connect your computer to the modem, then connect to the Internet. Try to repro the issue. If this problem disappear, we can narrow down whether the issue is caused by the router. Hope that helps Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
June 9th, 2011 10:35pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics