Warning Event 310 - The initialization of the peer helper modules failed with the following error: 0x80070032 appears occasionally in the BITS-Client Operational Log on several Windows 7 computers I have checked. Can anyone provide more information about this event? Thanks.

Hi sejong, Thanks for posting in TechNet forum. When did you get this error? Could you please provide us with the complete error message? I recommand you do a System File Check to find if there's any missing files. Follow these steps: 1. Insert the Windows 7 installation DVD into the DVD-ROM; Click Exit if the auto-menu pops up. 2. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. 3. At the command prompt, type the following command, and then press ENTER: sfc /scannow More details is needed for troubleshooting. Regards, Miya TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi sejong, Thanks for the update. The error message you got is related to the peer help module in BITS service. Is it a domain-joined computer? A Peer caching is started with BITS 4.0 in Windows 7, the BITS service was extended to allow subnet-level peer caching for downloaded URL data by using Windows BranchCache. BITS clients can retrieve data by using Windows BranchCache. BITS clients can retrieve data from other computers in their own subnet that have already download the data instead of retrieving the data from remote servers. I think this warning happened when the client failed to retrieve data from other computers. To confirm this, I recommend disable the Windows BranchCache by Group Policy on a test compter. Locate to: Computer Configuration\Administrative Templates\Network\Background Intelligent Transfer Service(BITS). On the right pane, enable the following: Do not allow the BITS clients to use Windows Branche Cache Do not allow the computer to act as a BITS Peercaching client Do not allow the computer to act as BITS Peercaching server Then check if you can get that warning again. Regards, Miya TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Miya Yao- Thanks for your reply. To address your points: 1. I got this error from the BITS-Client Operational log. It is Event 310. It is a Warning level event. The complete event text is "The initialization of the peer helper modules failed with the following error: 0x80070032". I could not find any Microsoft documentation of this event (but many other BITS client events do have Microsoft documentation). 2. In this case, I think a System File check is not indicated because I have seen this event of new, clean installations of Windows 7, coincident with the first couple of Windows Updates. I believe this event is associated with Windows Update. I don't view this event as one that needs troubleshooting because I haven't noticed any problems or loss of function, but I am hoping that some else who has seen this event will add to this thread so that it can be understood more.

Hi, How's going? Please feel free to give us any update. Regards, Miya TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts. Regards, Miya TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Miya Yao- Based on some tests I did, it looks like your suggested Group Policy settings prevent Event 310 from occurring. Thanks!

Hi sejong, You're welcome and thanks for the update. Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.