I am running windows XP. whenever I go to shut down my computor I get a pop up window about a program not responding with an option to end now or cancel. It sais that if I end it now I may loose data, etc. If I dont manually pick the end now option/button my computor just sits in limbo and won't shut down. It doesn't tell me which program isn't responding. Once I pick the end now button that window closes and my computor finishes shutting down. Does anybody know why this is happening and what I can do to fix it?1 person needs an answerI do too

Hello jpoll There is usually a name of some sort at the top of the message box. Can you post what is says there please? .

Shutdown issues are generally caused by a program and/or process that is refusing to exit gracefully. The program and/or process can be from malware or can be legitimate (such as an invasive antivirus like Norton or McAfee). If you are using a Norton or McAfee product, uninstall it and replace with a better program such as NOD32, Kasperksy, or Avast (free). The Windows Firewall is adequate for most people. Shutdown issues can also be caused by old/poorly written drivers so make sure all drivers are updated, particularly on Windows Vista and Windows 7. A.The first step is always to make sure your computer is virus/malware free. http://www.elephantboycomputers.com/page2.html#Removing_Malware B. If the computer is virus/malware-free, drivers are current, and no Norton or McAfee programs are installed, then do clean-boot troubleshooting to see which program/process is the culprit: How to perform a clean boot in Vista and XP - http://support.microsoft.com/kb/331796 How to perform a clean boot in Windows Vista or Windows 7 - http://support.microsoft.com/kb/929135 C. If you need more information, here is an excellent shutdown troubleshooter - http://www.aumha.org/win5/a/shtdwnxp.htm MS-MVP - Elephant Boy Computers - Don't Panic!