Hello,

We are running UAG SP3 U1 with SharePoint 2010 behind it and experiencing issues with Office documents when using Firefox.  Everything works as expected using IE 8-10.

All default Policies are being used.  No customization to the policies has been made.

Trunk:

Default Session Access, Default Privleged Endpoint, Always

Application:

Default Web Application Access, MS SharePoint Server 2010 Upload, MS SharePoint Server 2010 Download, Default Web Application Restricted

I have tested doc, docx, xls and xlsx with similar results.

Firefox is the current release (22) with the current Java release (7 u 25).

I can successfully log into UAG and browse the SharePoint portal.

When I attempt to open an Office document, I am prompted with a Windows Credentials dialog and enter my credentials.  At that point the application, Word or Excel opens and instead of the expected document, I see the UAG error message embedded.

The error message is "You have attempted to access a restricted URL. The URL contains an invalid parameter."

UAG logs several errors during the attempt:

Error 65
- A request from source IP address 10.1.1.1, user to trunk SharePoint; Secure=1 for application SharePoint of type SharePoint14AAM failed. The endpoint device does not comply with access policy settings (Hybrid_Default_Session_Access) for session 56351A8C-AE3E-4C8F-9EFC-52C0CA5D8F44. The URL is /it/IT%20Test%20Deck/IT%20Deck.xlsx.

Error 51
- A request from source IP address 10.1.1.1, user on trunk SharePoint; Secure=1 for application Internal Site of type InternalSite failed because the method used HEAD is not valid for requested URL /InternalSite/InitParams.aspx?referrer=/InternalSite/InternalError.asp&site%5Fname=SharePoint&secure=1&error%5Fcode=25&policy%5Fid=Hybrid%5FDefault%5FSession%5FAccess&ErrorType=HTMLErrorPage.

Error 65
- A request from source IP address 10.1.1.1, user to trunk SharePoint; Secure=1 for application SharePoint of type SharePoint14AAM failed. The endpoint device does not comply with access policy settings (Hybrid_Default_Session_Access) for session 56351A8C-AE3E-4C8F-9EFC-52C0CA5D8F44. The URL is /it/IT%20Test%20Deck/IT%20Deck.xlsx.

Error 51
- A request from source IP address 10.1.1.1, user on trunk SharePoint; Secure=1 for application Internal Site of type InternalSite failed because the method used PROPFIND is not valid for requested URL /InternalSite/InitParams.aspx?referrer=/InternalSite/InternalError.asp&site%5Fname=SharePoint&secure=1&error%5Fcode=25&policy%5Fid=Hybrid%5FDefault%5FSession%5FAccess&ErrorType=HTMLErrorPage.

Error 65
- A request from source IP address 10.1.1.1, user to trunk SharePoint; Secure=1 for application SharePoint of type SharePoint14AAM failed. The endpoint device does not comply with access policy settings (Hybrid_Default_Session_Access) for session 56351A8C-AE3E-4C8F-9EFC-52C0CA5D8F44. The URL is /it/IT%20Test%20Deck/IT%20Deck.xlsx.

Error 45
- A request for application Internal Site of type InternalSite on trunkSharePoint; Secure=1 failed. The URL /InternalSite/InitParams.aspx?referrer=/InternalSite/InternalError.asp&site%5Fname=SharePoint&secure=1&error%5Fcode=25&policy%5Fid=Hybrid%5FDefault%5FSession%5FAccess&ErrorType=HTMLErrorPage was rejected by the URL inspection rule InternalSite_Rule54. The reason for the failure: Parameter value failed 'Value' check. The method is GET. The source IP address is 10.1.1.1. The user is .

Error 45 does not list a User Name -- making me think that Firefox is not passing credentials.

Things I have tried:

• Use "Always" Access Policy on the Application - Documents still fail to open
• Create new Access Policy with no restrictions - Documents still fail to open
• On the Application Properties - Web Settings Tab - check "Evaluate without enforcement" -- Documents will open

Any ideas are appreciated.
Thanks!