Error code 10 in Windows Vista
I'm trying to install my new MP3 player and I keep getting this code 10 error message. Please help! Am very frustrated at this point.
August 12th, 2010 5:21am

A Code 10 error usually occurs due to: Missing device driver Malfunctioning device driver Incomplete device driver files Most of the time, you can resolve this error by updating the device driver for the faulty device. To update the driver, select the System option from the Control Panel. In the System Properties dialog box, select the Hardware tab, and then select the Device Manager button. Scroll through the Device Manager window and identify the faulty hardware device. Right-click on this device and then select the Update Driver command. Next, follow the screen instructions to update the driver of the selected device. If your problem still not solved then repair your operating system install. This should solve your problem. Best regards.
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August 12th, 2010 6:37am

Hi, Could you tell us the make and model of your MP3 Player? Please go to Windows vista compatibility center to check if it is compatible with Windows Vista. To troubleshoot the issue, please plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. However, if the USB device works in another computer system, then the problem lies with the configuration of the computer where the device did not work. At this point, try the methods from USB port may stop working after you remove or insert a USB device and the explanation of Code 10 from Microsoft article. Meanwhile, I would suggest to involve the MP3 manufacture in this issue as they have more accurate information on the installation of the device. Please ask them if there is any update available. Your understanding is appreciated. Regards, Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
August 17th, 2010 12:49pm

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