Error Code 8007000D
I have been getting this error since February 2012. I have followed the instructions on re-configuring Windows Update that were given in this forum and rebooted. When I tried to re-install the Security Update for Windows 7 for x64-based Systems (KB2658846) again, I still received the same message "update failed." If I could install this update manually, I could click on the user agreement, but I have no option or instructions on how to do this. There has be a concrete solution for this. This update is important to protect my computer, if I continue to go without it, this could allow an unauthorized remote attacker to compromise my system and gain control over it. Please Help!!!!
October 12th, 2012 12:15am

Hi, Doe the machine successfully install other updates? I would recommend you to perform the steps mentioned below and check if it helps: 1. Temporarily disable all the third party security programs, manually download the update and install it in Clean Boot. http://www.microsoft.com/en-us/download/details.aspx?id=29721 2. Download and install the System Update Readiness Tool for windows 7 and check if it can help. If this does not solve your problem, please upload %systemroot%\WindowsUpdate.log to SkyDrive and post the link here.Tracy Cai TechNet Community Support
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October 15th, 2012 9:30am

Thanks, Tracy. I placed a call to HP Customer Service and discovered that this update is invalid as I already have Norton Security, included in Norton 360, which would take care of the issue that this security update (KB2658846) covers. He said this was the reason the update would not install on my computer. He recommended using Clean Uninstall to remove the update so it won't keep showing up in my update list. I did a search and found out that "Clean Uninstall" would remove things I want to keep so I won't use it. I did find out how to "hide" this update so that in the future it won't show up again.
October 16th, 2012 12:43am

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