Error BAD_POLL_CALLER in Windows 8.1 - With USB drives Kingston 8Gb
Hi, I just installed the Windows 8.1 (blue) through a bootable usb (ultrabook without optical drive) all normal, but when I connect the usb drive, I get the error BAD_POLL_CALLER and the machine restarts.

But when I connect other regular usb drives works only with my memory (kingston 8GB) does that, I tried usb drives of other brands and all ok, but were smaller, probe connecting an external disk 1tb usb 3.0 and all ok . When attempting to connect a usb equal to mine (Kingston 8GB) a friend lent me ... same thing happened again, the error BAD_POLL_CALLER. The USB drives are functioning properly, tried it on other machines.

What I can do? or who believe that should be the problem?

thanks
July 15th, 2013 1:10pm

A bugcheck (BSOD) is a mechanism to protect your PC from damage.

You get this one:

Bug Check 0xC2: BAD_POOL_CALLER

http://msdn.microsoft.com/en-us/library/ff560185%28v=vs.85%29.aspx

The BAD_POOL_CALLER bug check has a value of 0x000000C2. This indicates that the current thread is making a bad pool request.
 

To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

If you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps.

If you want to analyze them your own, check those videos [4][5] and read this KB article [6].

Andr

[1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
[2] http://support.microsoft.com/kb/254649
[3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/
[4] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-15-WinDbg-Bugchecks
[5] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-16-WinDbg-Driver-Verifier, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-17-WinDbg-Driver-Verifier-Part-2, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-18-WinDbg-Driver-Verifier-Part-3
[6] http://support.microsoft.com/kb/315263

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July 15th, 2013 2:49pm

Hi, here I leave dmp files, really do not understand what they say these files, I hope someone can help me and thank you for your answers.

https://skydrive.live.com/redir?resid=391A63C0873DE59B!405


July 16th, 2013 12:02pm

Looks like the Intel Storage Driver is the cause:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 00000000000011f0, (reserved)
Arg3: 0000000004070009, Memory contents of the pool block
Arg4: ffffe00000605c20, Address of the block of pool being deallocated

Debugging Details:
------------------


POOL_ADDRESS:  ffffe00000605c20 Nonpaged pool

FREED_POOL_TAG:  RstF

BUGCHECK_STR:  0xc2_7_RstF

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9431.0 (debuggers(dbg).130615-1214) amd64fre

LAST_CONTROL_TRANSFER:  from fffff8037f114336 to fffff8037efccda0

STACK_TEXT:  
nt!KeBugCheckEx
nt!ExDeferredFreePool
iaStorF
0x0
0x0
0x0
0x0
0x0
iaStorF
0x0
0x0
0x0



IMAGE_NAME:  iaStorF.sys

FAILURE_BUCKET_ID:  0xc2_7_RstF_iaStorF+131e

FAILURE_ID_HASH_STRING:  km:0xc2_7_rstf_iastorf+131e

    Image path: \SystemRoot\System32\drivers\iaStorF.sys
    Image name: iaStorF.sys
    Timestamp:        Mon May 14 22:59:56 2012

Try this newer driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22676&keyword=Intel+Rapid+Storage+Technology+%28Intel+RST%29&lang=eng

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July 16th, 2013 3:47pm

Thanks for the reply, I tried the solution suggested but the error persists, I reloaded the new file generated ... this with the name "minidump2.rar"

The file is located at: https://skydrive.live.com/redir?resid=391A63C0873DE59B!405

July 16th, 2013 6:51pm

the driver was not updated correctly. You still have the old driver from 2012
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July 17th, 2013 1:04am

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