Error 651
I have a computer with Windows 7 RC on it that I want to use internet on via ethernet but when I try to connect I get an error. I found this: http://www.roboxpress.com/technology/tips-and-tricks/error-651-pppoe-connections-windows-7/ When I tried to do that I wasn't allowed to because I don't have permission to do so. So then I found this: http://windows7news.com/2009/02/03/enable-or-disable-the-windows-7-administrator-account/ Did that, rebooted the computer and logged in under the administrator account. However, when I go to replace the raspppoe.sys under the administrator account, it still tells me that I don't have the proper permissions. I tried to change permissions and all of the check boxes are grayed out. I don't kno w what to do now .
June 19th, 2009 1:34am

Jasper - I take it then, you haven't gotten to the web yet with Win 7 as yet, and therefore haven't gotten to Windows Update... You didn't mention if you had the 32 bit or 64 bit version installed. But, there IS an issue with some machines that have the 32 bit version installed. The issue is detailed here. This kind of presents a chicken and the egg dillema... You need the update to get the permissions, but you need the permissions straightened out in order to maybe fix the problem you're having getting connected. Another way around the PPPoE problem you're having - get yourself a cheap router that sits between the modem and the PC. The router handles the connection to the modem - and keeps your connection alive. Meanwhile, on the PC, you just tell it to connect to the Internet by way of a straight LAN connection. The nice thing about doing things this way - if you have anyone come over and want to plug in a laptop or something, there are usually some spare ports for access. It also acts like a firewall in most cases - blocking unwanted access, making it so your computer is invisible to the outside world. Not sure where you live, but most big discount electronics places like Fry's Electronics or CompUSA.comhave them on sale from time to time for as little as $30.Sometimes even less...
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June 19th, 2009 3:17am

Well it's not even my computer anymore. I built myself a new computer so I erased the hard drive on the old computer and installed Windows 7 32-bit on it because I didn't have any other operating system to put on it. I then sold it to someone I work with and he can't get his comcast working. It gives him the modem has reported an error message everytime. So I tried to fix it by replacing the raspppoe file but of course couldn't do that. It has a wireless adapter in it so I could have potentially connected it to my wifi to get the updates, but I could never find a driver for it that worked with windows 7. I have uverse at my house, not sure if that's made it to your area or not to be familiar with it, but would I be able to bring the computer back to my house and hook it up to the uverse modem/router and get a connection that way to be able to download the updates? And the update you're talking about just fixes the permissions issue right? I would still have to replace the raspppoe.sys?
June 19th, 2009 3:45am

Jasper - Ok.. I'm guessing that's an AT&T service - Uverse... Sure... If you're using a straight LAN connection, the PPPoE thing wouldn't be an issue. The KB article I am talking about would indeed be a fix for the permissions issue - that is, IF that's actually the case. But it's a likely starting point for getting the problem fixed. There are likely other updates that you will probably want to install on the box just to make sure he's up to speed on it all. It may even have a driver for the wi-fi connection. Hard to say without knowing what hardware is in in the box. As far as replacing the file... You may need to - depending on if your coworker wants to connect directly to DSL or if he's willing to get acheap router. That information still applies - doesn't matter who or where. All I know - I've got an AT&T DSL connection that's PPPoE and I haven't seen that particular problem - mainly because my dirt cheap AirLink 101router handles the establishing and maintaining the connection. Windows 7 (or any other version, for that matter) sees it as a straight LAN connection to the 'Net. So if he goes the route of getting a cheap router, and sets it up properly, he shouldn't see that error ever - and you won't have to replace the file.
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June 19th, 2009 4:50am

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