Original title: Virus from surfing internetSurfing interent today and had a pop-up that says my PC had a virus and should by a specific virus program to remove. Afterwards I cannot get on the internet or open my AVG program because I get a pop-uo that says the AVG file is corrupted and can't start. Any ideas how to remove this? Tried System Restore but would not open.

Hi gary125,1. Are you using trial version of AVG security software?If you're using trial version of AVG security software, then you might consider installing Microsoft Security Essentials. It is available forfree for all Windows users and it will automatically update to keep your computer secure.For more information, see Microsoft Security EssentialsFor additional support on AVG software, we recommend you to post your query at AVG ForumsVisit our Microsoft Answers Feedback Forum and let us know what you think.

Hi gary125,1. Are you using trial version of AVG security software?If you're using trial version of AVG security software, then you might consider installing Microsoft Security Essentials. It is available forfree for all Windows users and it will automatically update to keep your computer secure.For more information, see Microsoft Security EssentialsFor additional support on AVG software, we recommend you to post your query atAVG ForumsVisit our Microsoft Answers Feedback Forum and let us know what you think.

I have a full business edition of AVG. This malware (I guess) will not allow an internet connection because I can't get on Microsoft or any web site. In addition several of my other programs will not open. I have Security Essentials on my home computer and wanted to try and download it for my XP edition at work, but when I see the download it says Vista-Win 7. Can this be downloaded onto a disc and installed on my work computer?

Hi gary125,Run online scan and remove the infected files.a. Visit http://onecare.live.com/site/en-us/default.htmb. Click Full service scan and complete the scan.c. Check if it makes any difference.Yes, you can download and burn the Microsoft Security Essentials file to a disc and install it on the computer.Note: To install Microsoft Security Essentials on your computer, you should at least have Windows XP SP2 and higher.See Download Windows XP Service Pack 3 (SP3)See Steps to take before you install Windows XP Service Pack 3Visit our Microsoft Answers Feedback Forum and let us know what you think.

Sorry but this new problem won't let me connect to the internet.

Hi gary125,1. Do you get any error message when you go online using Internet Explorer?If you're getting "Internet Explorer cannot display the webpage" then run the Microsoft Fix it to diagnose the issue. Download the fix it to a usb drive on different computer and run it on the problem computer.See You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage"Visit our Microsoft Answers Feedback Forum and let us know what you think.