Hello guys, I have windows 7 home premium on my laptop and I have had encrypted few files on it and decryption was working fine for a while, but now for some reason it's not working any more. In other words I don't get the window that asks for the password anymore and I can't open my files. Is there a way to fix this problem!! Thanks for your help Alchemist

Are you talking about BitLocker Drive Encryption or EFS? Manoj Sehgal

Hello Manoj, I am talking about a program called "MyWinlockerSuite". Alchemist

Hi, You could try system restore to get back to a good status, and check what the result is. If the issue persists, I suggest you contact MyWinlocker support for further help, since they are familiar with their products: Support Home - EgisTec Inc. Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.