Encrypting file system needs my smart card and PIN, but this stuff is managed by a 3rd party application
I have an Infineon TPM chip on my motherboard. I have windows 7 proffessional 64bit. I have set up the software from infineon to handle the file encryption/decryption and that works fine. After expirimenting with another utility from my motherboard vendor (Gigabyte, please don't ask me to contact them for support as I don't believe thay have any) that was based on smart card technology, the windows smart card systray icon has been activated and it keeps nagging me for my smartcard and pin which I don't have/use. I've since removed the vendor's utility but the smart card system remains activated. All of my encrypted folders/files and containers are correctly using the infineon managed certificates and I can still access modify all of them so I'm not locked out of anything when I dont insert my non existent smart card. How can I make the smart card system stop bugging me, as it is not needed?
May 11th, 2010 2:05am

If you're logging on to a Windows Domain with a domain account, make sure the account's Properties in Active Directory Users and Computers does NOT have the "Use Kerberos DES encryption types for this account " option enabled. I'm not using the same hardware/software as you, but when I had that option enabled on my account properties, I got the same systray pop-up (and I'm not using smart cards either). After clearing the option, the pop-ups went away. Dave Kelly
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May 12th, 2010 9:04am

If you're logging on to a Windows Domain with a domain account, make sure the account's Properties in Active Directory Users and Computers does NOT have the "Use Kerberos DES encryption types for this account " option enabled. I'm not using the same hardware/software as you, but when I had that option enabled on my account properties, I got the same systray pop-up (and I'm not using smart cards either). After clearing the option, the pop-ups went away. Dave Kelly That's interesting, but I'm not using domain logons, its just a standalone system on a home network.
May 12th, 2010 12:14pm

Bump
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May 17th, 2010 9:01pm

SuperCK, Just some basic troubleshooting steps: Create a new user and verify if this user has the same problem Check the eventlog for problems regarding EFS or possible profile corruption. Do a clean boot so we can verify if there is no interference with 3rd Party software (more info is aviable here http://support.microsoft.com/kb/331796/en-us). Please report the results of these test back to me so we can verify what the problem is. Kind Regards DFTIM me - TWiTTer: @DFTER
May 18th, 2010 11:27am

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