Encrypted Client Side Caching/Offline Files and Windows Search
Dear all, I do have an issue and do have a hunch how it is caused. In our organization we are using some folder redirection, Offline Files and the Indexing Options of Windows 7. A user has it's My Documents redirected to a DFS share (\\domain.local\user\username) this DFS-share is also mapped as the users H-drive. Offline Files is enabled and configured to make the users My Documents available offline. Encryption is enabled on Offline Files (Sync Center > Manage Offline Files > Encryption). When the user uses Windows Search on his H-drive, or in My Documents he won't get any results. (Search for *.jpg in a folder on the users H-drive with a load of jpg files will result in 'No items match your search'). Well I think this has to do with the following error message: EventID The content source (Event-ID 3036 Source: Search, Task Category: Gatherer)The content source <csc://{S-1-5-21-3723832090-1935153661-1494989835-1867}/> cannot be accessed.Context: Application, SystemIndex CatalogDetails: The object was not found. (HRESULT : 0x80041201) (0x80041201) Windows Search can't access something with csc, I don't get any results searching on a network drive which is indexed by CSC. Does anyone else have this issue? A fix might be very helpfull..
April 24th, 2012 5:24am

Hi, Based on my research, please check following: 1. Search and open Indexing Options from Start Menu. Make sure that Offline files has been added in Index. 2. Click Advanced and select Index encrypted files 3. After that, please Rebuild Index and see how it works. Hope this helps. Jeremy Wu TechNet Community Support
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April 25th, 2012 5:53am

We also use folder redirection in my organization, but we only turn on encrypted Client Side Caching for laptop users and some other special cases. Our 2k8 R2 file server also indexes the files for us server-side. I haven't tested your solution but I trust it works. However, it would mean that there is an index of their documents on the local hard drive that is NOT encrypted unless using full disk encryption (BitLocker/etc). If you have Step 1 set to index Offline Files it will break the functionality of the server-side indexing. I learned this because having it checked stops the client from asking the server, and having "index encrypted files" unchecked means the searches will always come back empty.
May 16th, 2012 9:43am

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