Email app is not synchronizing

The Modern UI Email App for Windows 8.1 Pro Preview is not synchronizing properly.

It was working correctly in Windows 8 Pro.

After I upgraded the OS to Windows 8.1 Pro Preview, the Email APP never worked properly.

To correct the problem, I tried the following:

1- I uninstalled the Email App, and the re-installed it.
It successfully installed and synchronized properly (the inbox), but just at the time of the re-installation.
It never more synchronized again.
If I press the synchronize button, the process never ends.

2- Then, I used the App Troubleshooter.
It showed me the following error message:

But the computer is connected to the Internet, through dial-up and not through Ethernet connection (it seems that the troubleshooter ignores the dial-up connection).
If try to troubleshoot the internet connection, the troubleshooter says my Ethernet connection misses a cable. Indeed, but I'm using dial-up connection.

I have 2 other computers with 8.1Preview working correctly thorugh dial-up.

Any suggestion?

August 27th, 2013 2:06pm

Hi,

According to your description, this is probably a known issue, here there is a workaround method that you can have a test.

First, try to share your local network adapter with dial-up network. In local network adapter properties, switch to Sharing tab and share this network.

Then set TCP/IP manually for your Local Ethernet. For example:

IP address:192.168.1.1
Mask:255.255.255.0
Gateway:192.168.1.1

If there is no use, please use router for test.

Hope this helps.

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August 29th, 2013 3:09am

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