My OS is Windows 7 64-bit, 800GB Hard-drive & 2GB RAM at present. I was playing an old game on a CD and then it just crashed. I opened Event Viewer for Troubleshooting and it said check if the event viewer was running.I am totally flabbergasted that this happened because I did read this in on of the forums but, that was for Vista only. Any suggestions would be gratefully received and the one that does work I will respond for your expertise. Thank-You.....

Hi,1. Did you get any error message when the game crashed?Method 1.Here is how you can enable the Event Viewer.Go to services.msc to check if these services as well as their dependency services are running.To open services.msc:a. Go to start and type services.msc in the search field.b. Locate the Event Viewer servicec. Right-Click on the service and start it. d. Also right click again on Event Viewer service Select properties.e. Go to Dependencies Tab.f. Note the dependency services.g. Make sure they’re also running.Please don’t disable any Microsoft service to avoid any problem in future. Here are few considerations that needs to be done while creating a system image.Make sure that you perform all the checks before performing the backup. Method 2.There is a possibility that a third party application is causing the game to crash. We can use 50-50 approach to narrow down the root cause of the issue.Refer to the article below for steps about how to start your computer in clean boot state.How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7http://support.microsoft.com/kb/929135Note: When the troubleshooting is over do not forget to reset the computer to normal startup. Follow the step 7 in the above article. Hope this helps.Thanks and Regards:Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think. If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

To Shekhar S, I would like to say thank-you so much for the 100% correct Answer you sent me. I did think I had to do a complete restore with the Installation Disks.