I use Out-Look Express in Windows XP. I can't delete any of my email in the box. What's causing this and how do I correct it?

You either have a corrupted Deleted Items folder or a corrupted Inbox. Can you delete emails from any other folders?If you find my response helpful, please click on the "Vote as Helpful" button!Thank you!My Blog

<manfredman> wrote in message news:Email removed for privacy...>I use Out-Look Express in Windows XP. I can't delete any of my email in the>box. What's causing this and how do I correct it? Wrong group for Outlook Express questions. However, since you are here. Do a search for "Deleted Items.dbx" on your machine.Delete the "Deleted Items.dbx" file.Outlook Express will rebuild the file on next startup. Good luck, Donald Anadell >

Wrong group for Outlook Express questions. It's not actually. there are no specific forums for OE, and as OE is part of IE, all IE forum posts are directed to this IE forum AFAIK..And the OP may have a corrupted Inbox rather than a corrupted Deleted Items, which is why I asked whether he could delete emails from any other folder or not...If you find my response helpful, please click on the "Vote as Helpful" button!Thank you!My Blog

<GordonBP> wrote in message news:Email removed for privacy...>>> Wrong group for Outlook Express questions.>>>>> It's not actually. there are no specific forums for OE, and as OE is part> of IE, all IE forum posts are directed to this IE forum AFAIK.. I believe all OE questions should now be directed to: XP - Networking, Mail And Getting Online Forumhttp://social.answers.microsoft.com/Forums/en-US/xpnetwork/threads >> And the OP may have a corrupted Inbox rather than a corrupted Deleted > Items, which is why I asked whether he could delete emails from any other> folder or not... We'll know better when the OP responds:) Donald Anadell >>> --------------------------------------------------------------------------------> If you find my response helpful, please click on the "Vote as Helpful"> button!Thank you!> My Blog

Move most of your messages out of the Inbox, (if you can), and move any messages you want to save out of Deleted Items and Sent Items and then close OE.Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View.With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.Compact all folders as described below.To help prevent this in the future:Do not archive mail in the Inbox or Sent Items. Create your own user defined folders and move the messages you wish to save to them. Empty Deleted Items folder daily. Although dbx files have a theoretical capacity of 2GB, I recommend about a 300MB max for less chance of corruption.Information about the maximum file size of the .dbx files that are used by Outlook Express:http://support.microsoft.com/?kbid=903095After you are done, follow up by compacting your folders manually while working *offline* and do it often.Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see:http://www.oehelp.com/OETips.aspx#3Bruce Hagen ~ MS-MVP [Mail]