I have a situation where a user has lost the ability to open his EFS encrypted files. It appears that the encryption certificate was corrupted. We do not know what actually caused the issue. Does anyone know of any way to open and EFS encrypted file when the user has lost permission to do so?

Hi, Does the user have Recovery Agent defined? if not, the default Recovery Agent is the built-in administrator account, please try to decrypt the file under administrator context. Also, before doing this, you need to make sure the recovery certificate is existing. TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedbackhere.Juke Chou TechNet Community Support

Hi, Hows everything going? Please feel free to give me any update. Thank you for your cooperation. Regards, Leo Huang TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.Leo Huang TechNet Community Support