Duplicate user icons in Welcome Screen after SP1 update which reported failed
Issue #1: I came into work this morning and found my pc had rebooted and had a popup that Win 7 SP1 had failed. Apparently this kicked off on it's own. There were also other numerous issues so I rebooted the PC, when it came up, I had 2 icons for my user account and 2 'Other User' icons. Not knowing if one over the other would make a difference, I clicked on the first one, entered my password and proceeded to login. I noticed that it was building a new desktop/profile for me, but wasn't sure why. It seemed to come up ok, so I rebooted again, this time using the 2nd icon for me and logged in again, which seemed like a normal startup/login. (Windows 7 Pro 64, domain account login). So what caused this and how do I fix it (there are no security devices ie: fingerprint etc)? Issue #2: Right clicking 'Computer', Properties displays that SP1 is installed, yet I found about 25 patches or updates that if failed on. I did the default submit to MS for a solution which found none. Now I can't find that list of items that failed anywhere. I still can't tell if the SP1 was completely installed correctly or not, I'm not sure what should be my next step here. Even though I'm in IT, my rights/permissions are limited and the pc helpdesk is blowing it off as "seems to work, live with it and SP1 says it's installed." I tend to disagree along with my limited access to fix this. Unable to find the correct solution via the search engines, so I could use some help here. Thanks, Mark
June 14th, 2011 12:13am

Hi, You may follow the steps below to check the first issue. 1. In Search programs and files (Windows 7) area, type in regedit, and press Enter. 2. If prompted by UAC, click Yes (Windows 7). 3. In Registry Editor, go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList 4. Please check the path in the SID entries. 5. Rename the later entry. Regarding the second one, please click check the Windows updates online and install all the latest updates. If you do not encounter any issue, based on my experience, the SP1 is installed normally. Hope these help.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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June 16th, 2011 12:19pm

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