- Edited by Brandon RecordsModerator 11 hours 41 minutes ago added error to title.
Driver Error Message (driver_irql_not less or equal, btfilter.sys)
I am receiving the blue screen error message driver_irql_not less or equal (btfilter.sys) every 3-4 minutes on my new laptop. How can I fix this?
May 29th, 2015 2:06pm
Upload the DMP files to your onedrive or another file sharing program and post it here so I can take a look at it.
The DMP files can be located in C:\Windows\minidump
P.S. If your account has not been verified and you cannot post the link, replace http with hxxp
- Edited by Acreed02 Friday, May 29, 2015 2:16 PM
- Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Monday, June 01, 2015 7:43 AM
- Unproposed as answer by Brandon RecordsModerator 11 hours 41 minutes ago
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May 29th, 2015 2:12pm
We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events
leading up to the crash, what drivers were loaded, and what was responsible.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here If you have any questions about the procedure please ask
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here If you have any questions about the procedure please ask
May 29th, 2015 3:05pm
Btfilter.sys appears to belong to a Bluetooth driver, primarily a Toshiba Bluetooth stack. Update or uninstall any Bluetooth software from Programs and Features.
Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet
Free Windows Admin Tool Kit Click here and download it now
June 5th, 2015 3:42pm