Domain Computers can't network outside the domain on private network
I have 4 domain joined Laptops running windows 7 professional that inconsistently network with each other when they are connected to the same private network outside our domain network. What happens is one of the laptops has a shared folder that all laptops need access to. Of course when they are in the domain network access is very fast and consistent. But when they are all joined to an outside private network the access is very slow and sometimes fails. For example I'll type out the network share \\compName\networkshare and it will take forever to load and if it does access it at all it asks for user credentials. Then I can enter the domain account and it will continue to work from then on, until it's rebooted or disconnected. But most of the time it fails to access the share and doesn't ask me for credentials. Under the Home or Work networks I have turned of the firewall, turned on network discovery, turned on file and print sharing, Turned on sharing so anyone with network access can read and write files. Any help would be much appreciated! Thanks
January 6th, 2011 5:18pm

Hi, Thanks for posting in Microsoft TechNet forums. Before going any further, I would like to verify these situations: 1 Could you access share folders by using \\ipaddress\sharefolder? 2 Could you ping success to this share folder? According to your description, I suggest to perform these steps to troubleshooting the issue: 1 Run the following commands to see if it works: Ipconfig /renew 2 Register dns via command: ipconfig /flushdns ipconfig /registerdns 3 Disable IPV6 4 Disable “Remote Differential Compression” in Control Panel-----Programs and Features-----Turn Windows features on or off. 5 Add a credential of this folder on PC: 1) Click “Start” 2) Input “Credential Manager” in Search box and press Enter 3) Click “Add a Windows credential” 4) Input network address, user name and pressword 5) Click “OK” Hope it helps. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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January 9th, 2011 11:58pm

Hi, Did your issue solved? Please feel free give me any update. Thank you for your cooperation. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
January 11th, 2011 10:02pm

Ok I'm still having the issue. and I will answer your questions... 1. Access to the shared folder is the same no matter if I use the IP address or the computer name. 2. Can I ping success to the shared folder? Not sure what that means. I can ping the computer, but whats interesting is when I do ping the computers there is a major delay then it finally responds with a success. I flushed and re-registered dns. Still the issue. Also I had already tried disabling IPV6 already. And whether that is enabled or disabled everything works fine when the computers are actually on the domain. It's just when they are joined to a different network that they can't network with eachother Also I tried the account credentials and still no go. Sometimes when I access the share via \\computer\sharedfolder it takes forever for the credential request to come up and then my credentials never work. It just keeps coming up over and over asking for the credentials.
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January 13th, 2011 6:37pm

Hi, “But when they are all joined to an outside private network the access is very slow and sometimes fails” I would like to know how did they connect each other? With a router? Use wireless or wired? Please try to recreate a new share folder to check if same issue occurs. You can refer: http://windows.microsoft.com/en-US/windows7/Share-files-with-someone Hope it helps. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
January 14th, 2011 12:23am

I am having the computers connect through a simple linksys/cisco router. Both wired and wireless. I've tried going only wireless, and only wired, or both. Neither combination affects it. Originally when I created the share I had to give access to the domain users that would be accessing the folder. While connected to the domain network I gave them full control, let them access the folder and everything worked fine. I even gave "Everyone" full control. Then when I have them connect on the same network through the linksys router(outside domain) sudennly the share access becomes spotty. When I go to the share via \\computername\sharedfolder it looks like it's not doing anything. Then after a while it will ask for credentials of the domain user. I enter the user name and password of the account I gave full control to and nothing happens it will often come back over and over asking for the credentials. It seems like the only way it will work is if I browse the network for computers, double click on the computer I'm trying to access and then entering the credentials a couple times. Then it decides, randomly it seems, that it's going to let me in. Yesterday for testing purposes I took the computers off the domain and just joined them to a workgroup. I used Windows Homegroup to allow shared access, while they were all connected to that linksys router. And everything works perfectly, as far as sharing folders and printers etc. I would still like to be able to do this while the computers are on the domain. Any help you can offer is much appreciated. Thanks, Blake
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January 14th, 2011 1:32pm

Hi Blake, Sorry for my late reply. When these PCs in domain and move to a private network, and use \\computername\sharefolder to visit share folder, it will take a long time to resolve PC name in AD and DNS, but there is no AD or DNS server in private network outside. So sometime you can’t access share folder. If you still want to access share folder while the PCs are on the domain, you can try these follow test: 1 Add a DNS in Windows 7 host file, you can refer this article: http://technet.microsoft.com/en-us/library/bb727005.aspx 2 Add local administrator user in these PC, then add these user on share folder, and set the permission to “Full control”. Thus when you want to access, you can use local user instead of using domain user. Hope that helps. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
January 17th, 2011 6:14am

Hi, I will mark my reply as answer. It could help other communities here who have the same issue. Thanks for your cooperation! Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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January 21st, 2011 3:10am

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