well I am running windows 7 on my desktop computer. so far it is great, I am trying to play a game that I was playing on windows xp and well I did have an issue with the operating system, but I have went to properties and went to the compatibility tab and selected to run with windows xp and as administrator. the game is entropia universe, so after doing the compatibility issue I ran the game and it let me finish patching the game. so the games login launcher opens and says everything is fine. I tell it to launch and a welcome to setup for directx pops up. Then I see it says, "MICROSOFT DirectX 9.0c". so then I decided to check my current version of directx under run cmd, dxdiag, and the version says directx 11. so I decided to install this, I accept the agreement and it starts to do an initiating and then a window pops up and says, "an internal system occurred. please refer to DXError.log and directx.log in your windows folder to determine problem." so I go to the files and I am not all the good of understanding them then they can't install to the path needed. here are the logs. DXError.log--------------- --------------------[01/25/09 22:04:21] module: DXWSetup(Mar 31 2006), file: dxwsetup.cpp, line: 219, function: CDXWSetup::InitInstallEngine Sections are not initialized. --------------------[01/25/09 22:04:21] module: DXWSetup(Mar 31 2006), file: psheets.cpp, line: 472, function: PreinstDlgProc CDXWSetup::InitInstallEngine() failed. --------------------[01/25/09 22:06:58] module: DXWSetup(Mar 31 2006), file: dxwsetup.cpp, line: 219, function: CDXWSetup::InitInstallEngine Sections are not initialized. --------------------[01/25/09 22:06:58] module: DXWSetup(Mar 31 2006), file: psheets.cpp, line: 472, function: PreinstDlgProc CDXWSetup::InitInstallEngine() failed. --------------------[01/25/09 22:36:27] module: DXWSetup(Mar 31 2006), file: dxwsetup.cpp, line: 219, function: CDXWSetup::InitInstallEngine Sections are not initialized. --------------------[01/25/09 22:36:27] module: DXWSetup(Mar 31 2006), file: psheets.cpp, line: 472, function: PreinstDlgProc CDXWSetup::InitInstallEngine() failed. ------------------------------------------------------------------------------------------------------------------------------- DirectX.log----------- 01/25/09 22:04:13: DXWSetup: ***** DXWSETUP *****01/25/09 22:04:13: DXWSetup: WinMain()01/25/09 22:04:13: DXWSetup: IsIA64(): not IA64.01/25/09 22:04:13: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll01/25/09 22:04:13: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll01/25/09 22:04:13: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll01/25/09 22:04:13: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll01/25/09 22:04:13: DXWSetup: GetDXVersion(): Unable to get RC string from registry.01/25/09 22:04:13: DXWSetup: DirectX Version: 4.09.00.0904.0001/25/09 22:04:13: DXWSetup: Setup Version: 4.09.00.0904.0001/25/09 22:04:13: DXWSetup: A newer version of DirectX have been installed already.01/25/09 22:04:14: dsetup32: IsWow64(): running on Wow64.01/25/09 22:04:17: DXWSetup: CDXWSetup::CDXWSetup()01/25/09 22:04:17: DXWSetup: CDXWSetup::DownloadDXUpdate()01/25/09 22:04:17: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x001/25/09 22:04:17: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x001/25/09 22:04:17: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x001/25/09 22:04:17: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 001/25/09 22:04:17: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%01/25/09 22:04:17: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 001/25/09 22:04:21: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x001/25/09 22:04:21: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x001/25/09 22:04:21: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x001/25/09 22:04:21: DXWSetup: WM_APP_DOWNLOADDXUPDATE01/25/09 22:04:21: DXWSetup: CDXWSetup::InitInstallEngine()01/25/09 22:04:21: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.01/25/09 22:04:21: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.01/25/09 22:04:21: DXWSetup: WM_APP_ENDDOWNLOAD01/25/09 22:06:24: DXWSetup: CDXWSetup::~CDXWSetup()01/25/09 22:06:25: DXWSetup: CreatePropertySheet() returns -9.01/25/09 22:06:26: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll.01/25/09 22:06:26: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll. maybe someone can help me and I will also try to figure something out myself I keep it posted thanks.

why would I need to install another directx when its at the newest its suppose to be. can someone help me?

well I have to say I figured it out and I had found a site that had Downloading DirectX 9.0c (full package)..http://www.softwarepatch.com/windows/directxdownload.html., who would of thought don't know what makes it so difference. if anyone has any idea why this happened give me a heads up.