DirectAccess client - problem re-connecting clients

Hello experts,

I have a fully patched surface pro3 running Windows Enterprise 8.1.  It is connecting to DirectAccess 2012 R2 fully patched, including limited release patches for DirectAccess.

Every time I leave the surface pro for 10 minutes, its screen goes black (possibly default power saving scheme).  When I bring it back online, it tries to re-connect to DirectAccess workplace connection but stays connecting.  To recover, I have to disconnect the wi-fi and re-connect before it will re-establish a connection.

Is there any solution to this, as it will annoy our Surface users if they have to do this each time.  I appreciate a connection needs to be re-established, but having to tweak the wi-fi each time is a bit of additional labor which we have to communicate out and I don't think this exactly an enterprise solution.

Any advice would be appreciated, I don't really want to roll out non-power saving policies for this.

Thanks, Matt.

August 7th, 2015 9:47am

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