Devices and printers problem
Any help would be appreciated with the following problem: I've got 1 computer, Windows 7 32bit SP1 4G Ram Core 2 Duo E8400, with all the latest updates from windows. This computer has been formatted about 2 months ago and started to give problems 3 weeks ago. When ever the computer is switched-on or restarted, and you would try to print something from any program, the program it self would "not respond". Only by closing the program and stopping the "printer spooler" service and turning it back on again a few times is the problem resolved, but only till the computer is either restarted on shutdown does the problem arise again. I've tried to set the printer spooler service to manual and start it with a .bat file in the startup. But even that did not work. This problem is only occuring on 3 computers. 2 laptops and 1 computer. All of which have windows 7 32bit SP1 installed. The enviroment that we have going running here is a Windows Server 2003 R2 Standard Edition SP2 (printer server). The users are part of the local admins group of their computers. Any help would be greatly appreciated. Regards
November 1st, 2011 6:38am

Hi, According to your description, I suspect the issue might related with the incompatible printer driver. Open print management\custom filters\all drivers, remove all printer drivers and reinstall them, make sure the drivers are compatible with Windows 7. Furthermore, you can logon with Clean Boot to see if the same issue occurs. Regards, Leo Huang Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
November 3rd, 2011 2:05am

Hi, According to your description, I suspect the issue might related with the incompatible printer driver. Open print management\custom filters\all drivers, remove all printer drivers and reinstall them, make sure the drivers are compatible with Windows 7. Furthermore, you can logon with Clean Boot to see if the same issue occurs. Regards, Leo Huang Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 3rd, 2011 9:00am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics