Desktop icons freezes in Windows XP machine.
Origianl Title:I have problem with desktop.I have problem with desktop. All the icons and shortcuts on the desktop seems to be frozen. It will not react when I click on any of the icon. The only one I still have control is the master volume control. I can grip the mvc and move it around on the desktop and wipe out all icons, just like a eraser on a black board. When I close a program on the screen, the program image stays there but actually is closed. So if I use the mvc to clean the screen then it disappear.The desktop will go back to normal after I reboot the computer but then soon it will be acting up again.Can anyone help?
January 27th, 2011 12:11pm

Hi,Did you make any software or hardware changes on your computer prior to this issue?Let’s follow these steps and check if it helps.Step 1You may boot the computer into ‘safe mode’ and check if the issue re-appears. It will start Windows XP with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed, follow the steps to boot the computer in safe mode:a. Restart the computer.b. Start tapping F8 key.c. You will get advanced boot option window.d. Select the option “Safe mode”.For more information, refer this link:A description of the Safe Mode Boot options in Windows XPStep 2If the issue does not re-appear in safe mode, you may configure the computer in clean boot and check if the issue persists. It will start Windows XP by using a minimal set of drivers and startup programs and helps to eliminate software conflicts.The following link has steps showing how to perform clean boot: http://support.microsoft.com/kb/310353Note: Please ensure that the computer is set to start as usual by following the section ‘Steps to configure Windows to use a Normal startup state’ from the article: How to configure Windows XP to start in a "clean boot" state: http://support.microsoft.com/kb/310353Hope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.
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January 28th, 2011 12:37am

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