Desk top does not fully load - background loads but shortcut icons and tray icons never appear. Can not access Start menu - computer freezes.
(Windows XP Home) Three Users on this 2002 Dell computer : Desktops for User #2 and User #3 do load correctly but no internet access ( IE or Mozilla) for either. ( No Page load errors or Unable to connect to Server messages appear - we get no response at all.)Attempts to open the details on virus protection software ( Comodo ) result in an incomplete display. Have re-booted computer, router and modem several times. Problems began after downloading new version of Mozilla Fire Fox but have had no problems with Fire Fox update on a different computer. Have restored twice to points prior to the Mozilla update with no resolution to problem. Router and modem indicate that we do have DSL connection. CPU "groans' ( almost as loud as I am ...)1 person needs an answerI do too
December 8th, 2009 11:44pm

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