Dental office management software cannot share between server and workstation

The wsetup files that are located in c:\softdent on the server are not visible on the workstation and the installation will not run until this is resolved.

The map drive (z: ) doesnt show the files that are located on the server. The file that should be in z:\setup (folder called wsetupfiles ) does not exist but is live on the server.

The permissions on the server or WS are incorrect.

What can be done.

 

February 7th, 2015 9:03am

Hi,

Could you let us know what's the management software? Were your Server and client all Windows system?

If yes, what's the version of them?

Could you ping Server from client either via IP address or Server name?

This article could be used to troubleshoot:

Find PCs,  devices, and content on your network

http://windows.microsoft.com/en-in/windows-8/find-pcs-devices-content-on-network

Free Windows Admin Tool Kit Click here and download it now
February 9th, 2015 2:51am

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