Dell 1735 with Dell 370 Bluetooth Adapter no longer sees adapter after upgrade to Windows 8

This is not the first post with this issue.

I previously had Windows 7 and the Windows 8 Preview edition. Once I upgraded to Windows 8 Professional, my bluetooth adapter no longer is available in the device manager and Bluetooth no longer appears in the Control Panel. I have tried every suggestion and downloaded the new versions of the Widcomm software, the drivers that have been suggested, checked my bios and can't seem to find a place to get the bluetooth adapter to be seen.

June 7th, 2013 6:06pm

Try the old Vista drivers from Dell:

ftp://ftp.dell.com/pages/Drivers/studio-1735.html

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June 7th, 2013 7:50pm

I did ...The problem seems to be they all say I don't have a device installed...

  • Proposed as answer by eric4211 4 hours 42 minutes ago
June 7th, 2013 9:21pm

I did ...The problem seems to be they all say I don't have a device installed...

  • Proposed as answer by eric4211 Thursday, August 06, 2015 2:42 AM
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June 7th, 2013 9:21pm

Also...Looking at the site you sent, there aren't any drivers on this site for Bluetooth under network adapters.
June 7th, 2013 9:51pm

Hi,

Thats the driver issue.

You need to continue contact Dell for the latest version of BIOS and Chipset  Bluetooth driver.

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June 11th, 2013 7:29am

http://ftp1.dell.com/folder00865420m/1/

web search paste in broadcom widcomm dell 370 windows 10

download 380 bluetooth driver. install file.exe /properties /compatibility with win 7. open install file. error says remove old bluetooth drivers. add remove programs uninstall old bluetooth software. Restarted windows. open install again, switched on mouse, installed showing green progress bar, cancel error at end.. mouse working.

device manager shows Bluetooth drivers in windows 10.

Install adds the entire stack. supports many bt devices. mouse, keyboard, cell phone, etc.

works for 370 and 380 internal cards.

My laptop is dell latitude e6500 with 370 card. year 2008.

Broadcom widcomm drivers. driver dates show 2011 and 2012.

Dell Wireless 370 Bluetooth Mini-card


  • Edited by eric4211 4 hours 43 minutes ago
August 5th, 2015 10:35pm

http://ftp1.dell.com/folder00865420m/1/

Installed the stack and turned on my Bluetooth 370 card. windows 8 or 10. Read my other TechNet dell Bluetooth 370 article.

Free Windows Admin Tool Kit Click here and download it now
August 5th, 2015 10:50pm

http://ftp1.dell.com/folder00865420m/1/

web search paste in broadcom widcomm dell 370 windows 10

download 380 bluetooth driver. install file.exe /properties /compatibility with win 7. open install file. error says remove old bluetooth drivers. add remove programs uninstall old bluetooth software. Restarted windows. open install again, switched on mouse, installed showing green progress bar, cancel error at end.. mouse working.

device manager shows Bluetooth drivers in windows 10.

Install adds the entire stack. supports many bt devices. mouse, keyboard, cell phone, etc.

works for 370 and 380 internal cards.

My laptop is dell latitude e6500 with 370 card. year 2008.

Broadcom widcomm drivers. driver dates show 2011 and 2012.

Dell Wireless 370 Bluetooth Mini-card


  • Edited by eric4211 Thursday, August 06, 2015 2:41 AM
August 6th, 2015 2:32am

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