Dac Easy problems on Window 8.1

I have been using Dac Easy accounting software (Now SAGE software) for probably almost 30 years, over every Windows version that came along.  I just copy all the files between computer and it worked, until I tried it on my latest desktop.  I get error "Btrieve version 0.0 is in use" and the application errors out.  It also puts the Background process Database Service Mgr. 32 bit, Persuasive Database, into a loop until I kill it.  This background process only runs at this time.

It is interesting that I can run this application on a Windows 8.1 laptop with no problems at all.  The Background process never gets into a loop and goes away when I exit the application.

I have tried to find another process that is using this that service or Btrieve with no luck.

Both computers are running Windows 8.1 Pro.

Any ideas?

June 19th, 2014 7:32pm

Hi,

This sounds weird.

Might we consider to use process monitor to take a look at the process?

Troubleshooting with Process Monitor

Best regards

Free Windows Admin Tool Kit Click here and download it now
June 20th, 2014 7:29am

Hi,

Any update here?

Best regards

June 25th, 2014 6:17am

The version on my notebook stopped working too, except that Database Service Mgr. does not get into a loop. I tried to back go back a few days and run restore, but that did not work.

I ran the process monitor but did not see anything useful.

I decided to just buy a cheap bookkeeping program and use that.

Thank you.

Free Windows Admin Tool Kit Click here and download it now
July 7th, 2014 5:45pm

An update:  It started working again about 6 weeks ago on my desktop - even better that in pre 8.1 days.  And when I tried using it again late last week, it had stopped working again with the same problem.

I don't use it regularly and the last time I had used it was 4/8/2015.  I assume some Windows 8.1 patch wiped out it's ability to run.

Any ideas?

April 23rd, 2015 2:29pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics