DPC_Watchdog_violation error

Dear forum,

I got this new laptop. Even though I updated all my drivers, the blue screen of death showing DPC_WATCHDOG_VIOLATION still shows up. The Alps.filtr is probably causing this. I updated this driver to the latest version using the manufacturer's website, but the error keep popping up. Can someone please diagnose my dumpfile?

Dumpfile:

https://skydrive.live.com/redir?resid=4995EFD0693075C4!829&authkey=!ANy61Eayig4ve8s&ithint=file%2c.rar

System32 info:

https://skydrive.live.com/redir?resid=4995EFD0693075C4!907&authkey=!AHhTj79Zc7eFHHM&ithint=file%2c.txt

Thanks in advance!

January 25th, 2014 7:44am

The reason is mouclass.sys.

You would try the following:

Open the Device Manager console and find the mouse driver.

Delete it and restart the computer. Windows will install a driver again.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                           *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
 DISPATCH_LEVEL or above. The offending component can usually be
 identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x133

PROCESS_NAME:  PaintDotNet.ex

CURRENT_IRQL:  d

LAST_CONTROL_TRANSFER:  from fffff802ba988fd2 to fffff802ba964ca0

STACK_TEXT: 
fffff802`bc1f55d8 fffff802`ba988fd2 : 00000000`00000133 00000000`00000001 00000000`00001e00 00000000`00000000 : nt!KeBugCheckEx
fffff802`bc1f55e0 fffff802`ba86b81b : fffff802`bafeb9b0 fffff802`bab05180 00000000`00000007 000008b5`994591a4 : nt! ?? ::FNODOBFM::`string'+0x13e32
fffff802`bc1f5670 fffff802`ba86b48c : 00000000`00000001 fffff802`bc1f56f0 fffff802`bc1f57b0 fffff802`baab1920 : nt!KiUpdateRunTime+0x57
fffff802`bc1f56b0 fffff802`ba9ea31c : fffff802`baae3438 00000000`00000f43 fffff802`bab05180 00000000`00000002 : nt!KiUpdateTime+0x63c
fffff802`bc1f5890 fffff802`baf9ee5f : 0000087b`2557ec5a 00000000`00000000 0000087b`2559e510 00000000`00000000 : nt!KeClockInterruptNotify+0x5c
fffff802`bc1f58c0 fffff802`ba8ad343 : fffff802`bafeb900 00000000`00000000 ffffd000`20950500 fffff802`ba965d87 : hal!HalpTimerClockInterrupt+0x4f
fffff802`bc1f58f0 fffff802`ba96612a : fffff802`bafeb900 fffff802`bab05180 00000000`00000000 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa3
fffff802`bc1f5930 fffff802`ba96650f : fffff802`bc1f5a70 fffff802`baab1920 00000000`00000600 ffff84d2`46af6a47 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
fffff802`bc1f5980 fffff802`ba8cf247 : ffffe000`052d6000 00000000`0003b084 ffffd000`211b1000 000013bf`00000000 : nt!KiInterruptDispatchLBControl+0x11f
fffff802`bc1f5b10 fffff802`ba8bedb5 : fffff802`bc1f5be9 fffff802`bab05180 ffffe000`068d3c60 00000000`0003b084 : nt!KiInsertQueueApc+0x3a7
fffff802`bc1f5b40 fffff800`02bb3a37 : 00000000`00000018 fffff802`bc1f5c06 00000000`00000018 ffffe000`0541b4e0 : nt!IopfCompleteRequest+0x2e5
fffff802`bc1f5c50 fffff800`02b8019f : ffffe000`068d3f28 ffffe000`00f0e2f0 00000000`00000001 ffffe000`04357511 : mouclass!MouseClassServiceCallback+0x3d3
fffff802`bc1f5cf0 ffffe000`068d3f28 : ffffe000`00f0e2f0 00000000`00000001 ffffe000`04357511 ffffe000`00f0e2f0 : Apfiltr+0x4319f
fffff802`bc1f5cf8 ffffe000`00f0e2f0 : 00000000`00000001 ffffe000`04357511 ffffe000`00f0e2f0 ffffe000`04357550 : 0xffffe000`068d3f28
fffff802`bc1f5d00 00000000`00000001 : ffffe000`04357511 ffffe000`00f0e2f0 ffffe000`04357550 fffff802`bc1f0000 : 0xffffe000`00f0e2f0
fffff802`bc1f5d08 ffffe000`04357511 : ffffe000`00f0e2f0 ffffe000`04357550 fffff802`bc1f0000 00000000`00000001 : 0x1
fffff802`bc1f5d10 ffffe000`00f0e2f0 : ffffe000`04357550 fffff802`bc1f0000 00000000`00000001 fffff802`bc1f5f88 : 0xffffe000`04357511
fffff802`bc1f5d18 ffffe000`04357550 : fffff802`bc1f0000 00000000`00000001 fffff802`bc1f5f88 fffff802`bc1f5ee0 : 0xffffe000`00f0e2f0
fffff802`bc1f5d20 fffff802`bc1f0000 : 00000000`00000001 fffff802`bc1f5f88 fffff802`bc1f5ee0 00001fff`ff0f1ff8 : 0xffffe000`04357550
fffff802`bc1f5d28 00000000`00000001 : fffff802`bc1f5f88 fffff802`bc1f5ee0 00001fff`ff0f1ff8 00000000`00000000 : 0xfffff802`bc1f0000
fffff802`bc1f5d30 fffff802`bc1f5f88 : fffff802`bc1f5ee0 00001fff`ff0f1ff8 00000000`00000000 ffffe000`04357550 : 0x1
fffff802`bc1f5d38 fffff802`bc1f5ee0 : 00001fff`ff0f1ff8 00000000`00000000 ffffe000`04357550 00001fff`ff0f1ff8 : 0xfffff802`bc1f5f88
fffff802`bc1f5d40 00001fff`ff0f1ff8 : 00000000`00000000 ffffe000`04357550 00001fff`ff0f1ff8 fffff802`bc1f5ee0 : 0xfffff802`bc1f5ee0
fffff802`bc1f5d48 00000000`00000000 : ffffe000`04357550 00001fff`ff0f1ff8 fffff802`bc1f5ee0 fffff800`02b418a7 : 0x00001fff`ff0f1ff8


STACK_COMMAND:  kb

FOLLOWUP_IP:
mouclass!MouseClassServiceCallback+3d3
fffff800`02bb3a37 488d4f20        lea     rcx,[rdi+20h]

SYMBOL_STACK_INDEX:  b

SYMBOL_NAME:  mouclass!MouseClassServiceCallback+3d3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: mouclass

IMAGE_NAME:  mouclass.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5215f861

BUCKET_ID_FUNC_OFFSET:  3d3

FAILURE_BUCKET_ID:  0x133_ISR_mouclass!MouseClassServiceCallback

BUCKET_ID:  0x133_ISR_mouclass!MouseClassServiceCallback

Followup: MachineOwner
---------

Free Windows Admin Tool Kit Click here and download it now
January 25th, 2014 8:35am

The reason is mouclass.sys.

You would try the following:

Open the Device Manager console and find the mouse driver.

Delete it and restart the computer. Windows will install a driver again.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                           *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
 DISPATCH_LEVEL or above. The offending component can usually be
 identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x133

PROCESS_NAME:  PaintDotNet.ex

CURRENT_IRQL:  d

LAST_CONTROL_TRANSFER:  from fffff802ba988fd2 to fffff802ba964ca0

STACK_TEXT: 
fffff802`bc1f55d8 fffff802`ba988fd2 : 00000000`00000133 00000000`00000001 00000000`00001e00 00000000`00000000 : nt!KeBugCheckEx
fffff802`bc1f55e0 fffff802`ba86b81b : fffff802`bafeb9b0 fffff802`bab05180 00000000`00000007 000008b5`994591a4 : nt! ?? ::FNODOBFM::`string'+0x13e32
fffff802`bc1f5670 fffff802`ba86b48c : 00000000`00000001 fffff802`bc1f56f0 fffff802`bc1f57b0 fffff802`baab1920 : nt!KiUpdateRunTime+0x57
fffff802`bc1f56b0 fffff802`ba9ea31c : fffff802`baae3438 00000000`00000f43 fffff802`bab05180 00000000`00000002 : nt!KiUpdateTime+0x63c
fffff802`bc1f5890 fffff802`baf9ee5f : 0000087b`2557ec5a 00000000`00000000 0000087b`2559e510 00000000`00000000 : nt!KeClockInterruptNotify+0x5c
fffff802`bc1f58c0 fffff802`ba8ad343 : fffff802`bafeb900 00000000`00000000 ffffd000`20950500 fffff802`ba965d87 : hal!HalpTimerClockInterrupt+0x4f
fffff802`bc1f58f0 fffff802`ba96612a : fffff802`bafeb900 fffff802`bab05180 00000000`00000000 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa3
fffff802`bc1f5930 fffff802`ba96650f : fffff802`bc1f5a70 fffff802`baab1920 00000000`00000600 ffff84d2`46af6a47 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
fffff802`bc1f5980 fffff802`ba8cf247 : ffffe000`052d6000 00000000`0003b084 ffffd000`211b1000 000013bf`00000000 : nt!KiInterruptDispatchLBControl+0x11f
fffff802`bc1f5b10 fffff802`ba8bedb5 : fffff802`bc1f5be9 fffff802`bab05180 ffffe000`068d3c60 00000000`0003b084 : nt!KiInsertQueueApc+0x3a7
fffff802`bc1f5b40 fffff800`02bb3a37 : 00000000`00000018 fffff802`bc1f5c06 00000000`00000018 ffffe000`0541b4e0 : nt!IopfCompleteRequest+0x2e5
fffff802`bc1f5c50 fffff800`02b8019f : ffffe000`068d3f28 ffffe000`00f0e2f0 00000000`00000001 ffffe000`04357511 : mouclass!MouseClassServiceCallback+0x3d3
fffff802`bc1f5cf0 ffffe000`068d3f28 : ffffe000`00f0e2f0 00000000`00000001 ffffe000`04357511 ffffe000`00f0e2f0 : Apfiltr+0x4319f
fffff802`bc1f5cf8 ffffe000`00f0e2f0 : 00000000`00000001 ffffe000`04357511 ffffe000`00f0e2f0 ffffe000`04357550 : 0xffffe000`068d3f28
fffff802`bc1f5d00 00000000`00000001 : ffffe000`04357511 ffffe000`00f0e2f0 ffffe000`04357550 fffff802`bc1f0000 : 0xffffe000`00f0e2f0
fffff802`bc1f5d08 ffffe000`04357511 : ffffe000`00f0e2f0 ffffe000`04357550 fffff802`bc1f0000 00000000`00000001 : 0x1
fffff802`bc1f5d10 ffffe000`00f0e2f0 : ffffe000`04357550 fffff802`bc1f0000 00000000`00000001 fffff802`bc1f5f88 : 0xffffe000`04357511
fffff802`bc1f5d18 ffffe000`04357550 : fffff802`bc1f0000 00000000`00000001 fffff802`bc1f5f88 fffff802`bc1f5ee0 : 0xffffe000`00f0e2f0
fffff802`bc1f5d20 fffff802`bc1f0000 : 00000000`00000001 fffff802`bc1f5f88 fffff802`bc1f5ee0 00001fff`ff0f1ff8 : 0xffffe000`04357550
fffff802`bc1f5d28 00000000`00000001 : fffff802`bc1f5f88 fffff802`bc1f5ee0 00001fff`ff0f1ff8 00000000`00000000 : 0xfffff802`bc1f0000
fffff802`bc1f5d30 fffff802`bc1f5f88 : fffff802`bc1f5ee0 00001fff`ff0f1ff8 00000000`00000000 ffffe000`04357550 : 0x1
fffff802`bc1f5d38 fffff802`bc1f5ee0 : 00001fff`ff0f1ff8 00000000`00000000 ffffe000`04357550 00001fff`ff0f1ff8 : 0xfffff802`bc1f5f88
fffff802`bc1f5d40 00001fff`ff0f1ff8 : 00000000`00000000 ffffe000`04357550 00001fff`ff0f1ff8 fffff802`bc1f5ee0 : 0xfffff802`bc1f5ee0
fffff802`bc1f5d48 00000000`00000000 : ffffe000`04357550 00001fff`ff0f1ff8 fffff802`bc1f5ee0 fffff800`02b418a7 : 0x00001fff`ff0f1ff8


STACK_COMMAND:  kb

FOLLOWUP_IP:
mouclass!MouseClassServiceCallback+3d3
fffff800`02bb3a37 488d4f20        lea     rcx,[rdi+20h]

SYMBOL_STACK_INDEX:  b

SYMBOL_NAME:  mouclass!MouseClassServiceCallback+3d3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: mouclass

IMAGE_NAME:  mouclass.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5215f861

BUCKET_ID_FUNC_OFFSET:  3d3

FAILURE_BUCKET_ID:  0x133_ISR_mouclass!MouseClassServiceCallback

BUCKET_ID:  0x133_ISR_mouclass!MouseClassServiceCallback

Followup: MachineOwner
---------

January 25th, 2014 4:30pm

The reason is mouclass.sys.

You would try the following:

Open the Device Manager console and find the mouse driver.

Delete it and restart the computer. Windows will install a driver again.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                           *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
 DISPATCH_LEVEL or above. The offending component can usually be
 identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


DPC_TIMEOUT_TYPE:  DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x133

PROCESS_NAME:  PaintDotNet.ex

CURRENT_IRQL:  d

LAST_CONTROL_TRANSFER:  from fffff802ba988fd2 to fffff802ba964ca0

STACK_TEXT: 
fffff802`bc1f55d8 fffff802`ba988fd2 : 00000000`00000133 00000000`00000001 00000000`00001e00 00000000`00000000 : nt!KeBugCheckEx
fffff802`bc1f55e0 fffff802`ba86b81b : fffff802`bafeb9b0 fffff802`bab05180 00000000`00000007 000008b5`994591a4 : nt! ?? ::FNODOBFM::`string'+0x13e32
fffff802`bc1f5670 fffff802`ba86b48c : 00000000`00000001 fffff802`bc1f56f0 fffff802`bc1f57b0 fffff802`baab1920 : nt!KiUpdateRunTime+0x57
fffff802`bc1f56b0 fffff802`ba9ea31c : fffff802`baae3438 00000000`00000f43 fffff802`bab05180 00000000`00000002 : nt!KiUpdateTime+0x63c
fffff802`bc1f5890 fffff802`baf9ee5f : 0000087b`2557ec5a 00000000`00000000 0000087b`2559e510 00000000`00000000 : nt!KeClockInterruptNotify+0x5c
fffff802`bc1f58c0 fffff802`ba8ad343 : fffff802`bafeb900 00000000`00000000 ffffd000`20950500 fffff802`ba965d87 : hal!HalpTimerClockInterrupt+0x4f
fffff802`bc1f58f0 fffff802`ba96612a : fffff802`bafeb900 fffff802`bab05180 00000000`00000000 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa3
fffff802`bc1f5930 fffff802`ba96650f : fffff802`bc1f5a70 fffff802`baab1920 00000000`00000600 ffff84d2`46af6a47 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
fffff802`bc1f5980 fffff802`ba8cf247 : ffffe000`052d6000 00000000`0003b084 ffffd000`211b1000 000013bf`00000000 : nt!KiInterruptDispatchLBControl+0x11f
fffff802`bc1f5b10 fffff802`ba8bedb5 : fffff802`bc1f5be9 fffff802`bab05180 ffffe000`068d3c60 00000000`0003b084 : nt!KiInsertQueueApc+0x3a7
fffff802`bc1f5b40 fffff800`02bb3a37 : 00000000`00000018 fffff802`bc1f5c06 00000000`00000018 ffffe000`0541b4e0 : nt!IopfCompleteRequest+0x2e5
fffff802`bc1f5c50 fffff800`02b8019f : ffffe000`068d3f28 ffffe000`00f0e2f0 00000000`00000001 ffffe000`04357511 : mouclass!MouseClassServiceCallback+0x3d3
fffff802`bc1f5cf0 ffffe000`068d3f28 : ffffe000`00f0e2f0 00000000`00000001 ffffe000`04357511 ffffe000`00f0e2f0 : Apfiltr+0x4319f
fffff802`bc1f5cf8 ffffe000`00f0e2f0 : 00000000`00000001 ffffe000`04357511 ffffe000`00f0e2f0 ffffe000`04357550 : 0xffffe000`068d3f28
fffff802`bc1f5d00 00000000`00000001 : ffffe000`04357511 ffffe000`00f0e2f0 ffffe000`04357550 fffff802`bc1f0000 : 0xffffe000`00f0e2f0
fffff802`bc1f5d08 ffffe000`04357511 : ffffe000`00f0e2f0 ffffe000`04357550 fffff802`bc1f0000 00000000`00000001 : 0x1
fffff802`bc1f5d10 ffffe000`00f0e2f0 : ffffe000`04357550 fffff802`bc1f0000 00000000`00000001 fffff802`bc1f5f88 : 0xffffe000`04357511
fffff802`bc1f5d18 ffffe000`04357550 : fffff802`bc1f0000 00000000`00000001 fffff802`bc1f5f88 fffff802`bc1f5ee0 : 0xffffe000`00f0e2f0
fffff802`bc1f5d20 fffff802`bc1f0000 : 00000000`00000001 fffff802`bc1f5f88 fffff802`bc1f5ee0 00001fff`ff0f1ff8 : 0xffffe000`04357550
fffff802`bc1f5d28 00000000`00000001 : fffff802`bc1f5f88 fffff802`bc1f5ee0 00001fff`ff0f1ff8 00000000`00000000 : 0xfffff802`bc1f0000
fffff802`bc1f5d30 fffff802`bc1f5f88 : fffff802`bc1f5ee0 00001fff`ff0f1ff8 00000000`00000000 ffffe000`04357550 : 0x1
fffff802`bc1f5d38 fffff802`bc1f5ee0 : 00001fff`ff0f1ff8 00000000`00000000 ffffe000`04357550 00001fff`ff0f1ff8 : 0xfffff802`bc1f5f88
fffff802`bc1f5d40 00001fff`ff0f1ff8 : 00000000`00000000 ffffe000`04357550 00001fff`ff0f1ff8 fffff802`bc1f5ee0 : 0xfffff802`bc1f5ee0
fffff802`bc1f5d48 00000000`00000000 : ffffe000`04357550 00001fff`ff0f1ff8 fffff802`bc1f5ee0 fffff800`02b418a7 : 0x00001fff`ff0f1ff8


STACK_COMMAND:  kb

FOLLOWUP_IP:
mouclass!MouseClassServiceCallback+3d3
fffff800`02bb3a37 488d4f20        lea     rcx,[rdi+20h]

SYMBOL_STACK_INDEX:  b

SYMBOL_NAME:  mouclass!MouseClassServiceCallback+3d3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: mouclass

IMAGE_NAME:  mouclass.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5215f861

BUCKET_ID_FUNC_OFFSET:  3d3

FAILURE_BUCKET_ID:  0x133_ISR_mouclass!MouseClassServiceCallback

BUCKET_ID:  0x133_ISR_mouclass!MouseClassServiceCallback

Followup: MachineOwner
---------

Free Windows Admin Tool Kit Click here and download it now
January 25th, 2014 4:30pm

Sorry to bother you again, but the issue has not been resolved. I updated my mouse driver and all the other drivers. 

Although my laptop crashes less often, I still get this error message DPC_WATCHDOG_VIOLATION

This is the DUMP file

https://skydrive.live.com/redir?resid=4995EFD0693075C4!937&authkey=!AHaDNGAQrj_wD7I&ithint=file%2c.dmp

I really want this issue to be resolved. It's really blocking my work flow. 


  • Edited by Bankaaai 59 minutes ago more information
January 31st, 2014 5:52am

Sorry to bother you again, but the issue has not been resolved. I updated my mouse driver and all the other drivers. 

Although my laptop crashes less often, I still get this error message DPC_WATCHDOG_VIOLATION

This is the DUMP file

https://skydrive.live.com/redir?resid=4995EFD0693075C4!937&authkey=!AHaDNGAQrj_wD7I&ithint=file%2c.dmp

I really want this issue to be resolved. It's really blocking my work flow. 


  • Edited by Bankaaai Friday, January 31, 2014 10:46 AM more information
Free Windows Admin Tool Kit Click here and download it now
January 31st, 2014 1:45pm

Bankaaai

The link is either not shared or no longer exists

January 31st, 2014 3:43pm

Let me try again:

https://skydrive.live.com/redir?resid=4995EFD0693075C4!937&authkey=!AHaDNGAQrj_wD7I&ithint=file%2c.dmp

Free Windows Admin Tool Kit Click here and download it now
January 31st, 2014 5:14pm

Bankaaai

Still the same sorry.

January 31st, 2014 5:22pm

Bankaaai

Sorry

Free Windows Admin Tool Kit Click here and download it now
February 1st, 2014 7:58am

Would this work?

https://skydrive.live.com/redir?resid=4995EFD0693075C4!938&authkey=!AB-vcH_pOQrnI2o&ithint=file%2c.rar

February 1st, 2014 12:18pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics